Summary
Overview
Work History
Education
Skills
Additional Information
Affiliations
Timeline
Generic

Margaret Mateya

Bethel Park,PA

Summary

Highly motivated employee with customer service, multitasking, and time management abilities. Keeps a friendly attitude with strong adaptability to unexpected situations, and has exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills, and willing put in the work for more experience. Willing to do any task that is on the immediate agenda.

Overview

3
3
years of professional experience

Work History

Barista

Dunkin
Bethel Park, Pennsylvania
06.2023 - 08.2025
  • Prepared and brewed coffee beverages following recipes and standards.
  • Provided friendly customer service, creating welcoming atmosphere.
  • Processed customer transactions using point-of-sale system, contributing to smooth operations.
  • Ensured cleanliness of work area to uphold health and safety standards.

Bookseller

Barnes & Noble
Bethel Park, Pennsylvania
11.2022 - 01.2023
  • Guided customers in locating and selecting books tailored to their reading preferences.
  • Provided recommendations based on customer interests and current bestsellers.
  • Stocked shelves with books and novels when asked by customers.
  • Initiated friendly conversations with customers to enhance their shopping experience.
  • Created inviting displays and organized merchandise to enhance customer engagement and satisfaction.

Education

Bachelor of Arts -

Duquesne Universty
Pittsburgh
05-2027

High School Diploma -

Bethel Park High School
Bethel Park, PA
06-2023

Skills

  • Barista Training (Dunkin)
  • Customer Service Experience
  • Reading and writing
  • Friendly, positive attitude
  • Good work ethic
  • Supervision & leadership
  • Reliable & trustworthy
  • Good people skills
  • Will complete tasks when asked
  • Keeps a clean environment

Additional Information

  • Previously worked at Barnes & Noble (Temporary Holiday position late 2022 - early 2023)
  • Previously worked at Dunkin (June 2023 - Current)
  • 3.7 Grade Point Average
  • Gold Key Winner, Scholastic Writing Contest (Convenience Store) 2021
  • Winner, City Theater Young Playwrights Contest (Deus ex Machina) 2022. To be performed at the City Theater October, 2022
  • Elected to the Quill and Scroll National Honor Society 2022
  • Asst Stage Director, Bethel Park High School, 2021-2022
  • Vice President, Bethel Park High School Stage Crew 2022-2023
  • President, Bethel Park High School Literary Club
  • Editor-in-Chief, Bethel Park High School Vernissage Magazine
  • Varsity Tennis Player, Two-year Letter Winner, 2021-2022 and 2022-2023
  • AAU Travel Softball Player (Pittsburgh Spirit) 2015-2022
  • Assistant Director (Duquesne University Red Masquers Shows 2023-2024)

Affiliations

  • Volunteer, South Park Theater -- Bethel Park, PA
  • Asst Stage Manager (HS, Uni)
  • Published Playwright & Poet

Timeline

Barista

Dunkin
06.2023 - 08.2025

Bookseller

Barnes & Noble
11.2022 - 01.2023

High School Diploma -

Bethel Park High School

Bachelor of Arts -

Duquesne Universty
Margaret Mateya