Margaret McKay, RN, BSN
Richmond,KY
Summary
Dynamic Registered Nurse, bringing 28+ years of experience, treating patients and coordinating care with other healthcare staff. Proven history of leveraging critical thinking, analysis and medical knowledge to deliver superior care in high-pressure environments. Prioritizes clinical and operational tasks in fast-paced emergency medicine settings.
Analytical and strategic with excellent problem-solving and time management skills. Organized, efficient and always willing to go extra mile to meet expectations.
Overview
27
27
years of professional experience
Work History
RN Case Manager, Integrated Care Services
Veterans Affairs, Veterans Health Administration
Anchorage, Alaska
08.2019 - 08.2020
- Coordinated, consulted, and collaborated with community care specialists to develop individualized treatment plans and coordinate care.
- Helped develop Mental Health Care team protocols, educated Mental Health care providers regarding established protocols.
- Worked closely with outpatient treatment center interdisciplinary team to help improve communication between facilities and implement process improvement protocols.
- Assisted other community care pods with workload and worked overtime to expedite consults.
RN Case Manager, Mental Health
Veterans Affairs, Veterans Health Administration
Anchorage, AK
05.2017 - 08.2019
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Administered medications via oral and intramuscular injections and monitored responses.
- Provided collaborative and consultive care, patient and family education, outreach, follow-up, intake, care coordination, and evaluation for Mental/Behavioral/Substance use disorders.
- Assisted in quality process improvements and initiatives.
- Anticipated emergencies, recognized the potential for, and actively disruptive behavior, and applied a high level of skill in containing these behaviors.
- Managed caseload of 400+ Veterans.
RN Case Manager, Primary Care
Veteran Affairs, Veterans Health Administration
Anchorage, AK
09.2015 - 04.2017
- Utilized nursing process, knowledge, and skills, for acutely and chronically ill Veterans.
- Collaborated with the interdisciplinary team.
- Worked with PACT team in Telehealth, coordinated care amongst Veterans and multiple team specialty members.
- Worked independently and interdependently, collaborating with team members, utilizing clinical expertise, leadership, and creative problem solving to manage complex mental and physical health care.
- Provided direct and efficient, patient-oriented care, and their responses to that care utilizing appropriately detailed documentation.
- Complied with patient rights and regulatory standards.
- Managed caseload of 800 Veterans.
RN Case Manager, Cardiology
Alaska Native Medical Center
Anchorage, AK
09.2014 - 09.2015
- Assessed and examined patients and documented history of current and previous conditions, diseases and injuries along with medications currently being taken.
- Administered medications via oral, IV and intramuscular injections and monitored responses. Performed Dobutamine Stress Echocardiograms providing cardiac monitoring, medication administration, following protocol for 'time out' prior to procedure and documenting results.
- Educated patients and families regarding disease management.
Registered Nurse, Emergency Department
Frederick Memorial Hospital
Frederick, MD
10.2012 - 04.2014
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Managed care from admission to discharge of medical and behavioral emergencies.
- Provided direct patient care, stabilized patients, and determined the next course of action.
- Kept optimal supply levels in treatment rooms, triage, and other areas to meet typical patient loads.
- Effectively communicated and collaborated with the health care team, delegated tasks as necessary, provided individualized, age-specific care. Educated patients and families about their conditions and plan of care at their level of understanding.
Registered Nurse, Home Health Care
Heartland Hospice
Ann Arbor, MI
05.2010 - 03.2011
- Acted as resource for field staff, referral sources, physicians, patients and families for clinical issues and concerns.
- Provided direct patient care, stabilized patients and determined next course of action.
- Managed care from admission to discharge.
Registered Nurse, Emergency Department
Alaska Native Medical Center
Anchorage, AK
07.1997 - 08.2009
- Busy Level II Trauma Center.
- Managed care from admission to discharge, providing age-specific triage, assessment, and treatment of acutely ill patients. Initiated resuscitative measures utilizing BLS, ACLS, PALS, NRP, and TNCC per protocol and standing orders.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Trained on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings, and updating team members on changes in stability or acuity.
- Charge nurse on a rotating basis, managing flow of the ED, assigned staff to patient care, a team leader with an ability to adapt and change as needed for emergent and critical situations.
- Organized and managed care of patients undergoing various therapies and procedures.
- Collected blood, tissue, and other laboratory specimens and prepared them for lab testing.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Registered Nurse, Flight Nurse
Alaska Regional Hospital
Anchorage, AK
06.2000 - 07.2003
- Performed a wide range of specialized functions and complex assessments, diagnoses, therapies, and emergency treatment of patients transported by rotor-wing and fixed-wing aircraft.
- Assessed for and detected changes in the status of patients and demonstrated a proactive approach to solving patient problems.
- Provided direct patient care, stabilized patients, and determined the next course of action.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
Registered Nurse
Maniilaq Health Center
Kotzebue, AK
07.1993 - 06.1997
- Provided direct patient care as a Nurse Generalist, in Med-Surg, Pediatrics, OB/Labor and Delivery, Psychiatric, Emergency Department, and Flight Nursing.
- Provided care to the local community and 11 surrounding villages.
- Provided direct patient care, stabilized patients, and determined the next course of action.
- Participated in nursing simulation activities, evidence-based practice project implementation, and competency development to further nursing education.
- Educated patients, families, and caregivers on diagnosis and prognosis, treatment options, disease process and management, and lifestyle options.
- Acted as Charge Nurse, delegating duties and assessing needs of the department.
Education
Bachelor of Science - Nursing
California State University - Chico
Chico, CA05.1993
Associate of Arts - Social Sciences
Butte College
Oroville, CA05.1987
Skills
- Policy and Program Development
- Accurate Documentation
- Employee Supervision
- Procedure Assistance
- Care Coordination
- Medication Administration
- Patient Condition Monitoring
- Verbal and Written Communication
- Monitoring Vital Signs
- Blood Draw and Sample Collection
- Creative Problem Solving
- Attention to Detail
Timeline
RN Case Manager, Integrated Care Services
Veterans Affairs, Veterans Health Administration
08.2019 - 08.2020
RN Case Manager, Mental Health
Veterans Affairs, Veterans Health Administration
05.2017 - 08.2019
RN Case Manager, Primary Care
Veteran Affairs, Veterans Health Administration
09.2015 - 04.2017
RN Case Manager, Cardiology
Alaska Native Medical Center
09.2014 - 09.2015
Registered Nurse, Emergency Department
Frederick Memorial Hospital
10.2012 - 04.2014
Registered Nurse, Home Health Care
Heartland Hospice
05.2010 - 03.2011
Registered Nurse, Flight Nurse
Alaska Regional Hospital
06.2000 - 07.2003
Registered Nurse, Emergency Department
Alaska Native Medical Center
07.1997 - 08.2009
Registered Nurse
Maniilaq Health Center
07.1993 - 06.1997
Bachelor of Science - Nursing
California State University - Chico
Associate of Arts - Social Sciences
Butte College