Margaret McKenzie

Check count packet. Update Post Orders (Quarterly), Check ad file daily paperwork. Box up daily paperwork for archives (Monthly). Keep up with training that supervisors have attended. Assist with entering disciplinary report to Scribe. Take and type minutes for Supervisor Meeting and QIC meeting. Answer phones, assist family members with inmate issues. Type shift assignments and reassignments. Ensure that a copy of shift assignments is given to each new officer upon completion of BCOT. Type memos for the Chief of Security and the Deputy Wardens.

• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
• Coordinated efficient routes to avoid delays and optimize schedules.
• Planned and adjusted optimal routes based on traffic and weather conditions.
• Checked in with dispatch service and updated with current location.
• Obtained customer signatures to complete and process paperwork.
• Transport passengers along a pre-assigned route, responsible for performing basic vehicles maintenance to ensure their vehicle is in good working order at the start of my shift. Collect payments from passengers.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive first impression.
• Confirmed appointments, communicated with clients and updated client records.
• Answered central telephone system and directed calls accordingly.
• Serves patients by greeting and helping them, scheduling appointments, and maintaining records and account.
• Welcome patients and visits in person or on the telephone
• Answering or referring inquires

• Answered phones, direct calls to appropriate staff.
• Admit patients for officer appointments and hospital stays.
• Entering information into the computer
• File paperwork
• Scanned insurance information and enter in electronic health database
• Discharge patients