Margaret Mims
Hanahan,SC
Summary
I am a quick learner, very dedicated and loyal. I welcome future opportunities and am excited for this chance to broaden my knowledge.
Professional in service industry with track record of delivering high-quality customer experiences. Effective at managing diverse tasks while ensuring guest satisfaction. Reliable team player who adapts quickly to changing needs and maintains positive attitude. Skilled in communication and problem-solving.
Overview
25
25
years of professional experience
Work History
Food and Beverage Server
The Beach Company
Johns Island, SC
10.2023 - Current
- Delivered exceptional customer service, ensuring guest satisfaction through attentive and personalized interactions.
- Managed food and beverage orders using POS systems, maintaining accuracy throughout the process.
- Collaborated with kitchen staff to optimize order delivery times and enhance dining experience.
- Trained new servers on menu offerings, service standards, and operational procedures to ensure consistency.
- Contributed to team success by cross-training in multiple roles, ensuring seamless coverage during busy periods or staff absences.
- Addressed and handled customer complaints in polite and professional manner.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Veterinary Technician
Olde Towne Veterinary Clinic
Charleston, SC, USA
05.2001 - 10.2023
- Restrained animals to protect veterinarians from potential harm.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
- Maintained detailed records of animal health care and diagnostic treatments.
Education
Coastal Carolina University
Conway, South Carolina, SCSkills
- Client Education
- Guest service
- Flexible schedule
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Food running
- Multitasking and organization
Timeline
Food and Beverage Server
The Beach Company
10.2023 - Current
Veterinary Technician
Olde Towne Veterinary Clinic
05.2001 - 10.2023
Coastal Carolina University