Natalia Fryz
Oxford,CT
Summary
Proven professional with extensive experience in hospitality and wellness, notably at Tuscan Gardens of Delrey Beach Management. Excelled in relationship building and stress relief massage, enhancing client satisfaction and loyalty. Demonstrated mastery in anatomy and customer needs assessment, leading to a significant improvement in service delivery and client well-being.
Overview
2
2
years of professional experience
Work History
Restaurant Food and Beverage Server
Tuscan Gardens of Delrey Beach Management
09.2023 - 06.2024
- Greeted guests warmly to foster welcoming environment.
- Cleaned and set up tables to promptly seat guests and reduce wait times.
- Entered orders accurately to produce finalized checks and attain correct payments from guests.
- Checked on guests throughout meal to attend to needs and provide great service.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Independent Massage Therapy
Coordinated Massage Therapy for Private Clients
12.2021 - 12.2022
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
Education
Licensed Massage Therapist - Massage Therapy
Southwest Institute of Healing Arts
Tempe, AZ08.2021
Skills
- Massage Therapy
- Trigger Point Massage
- Relationship building and management
- Stress Relief Massage
- Swedish Massage
- Continuing education
- Client Confidentiality
- Hot Stone Massage
- Reflective listening
- Customer Consultation
- Anatomy
- Aroma Therapy
- Customer Needs Assessment
- Treatment Planning
Timeline
Restaurant Food and Beverage Server
Tuscan Gardens of Delrey Beach Management
09.2023 - 06.2024
Independent Massage Therapy
Coordinated Massage Therapy for Private Clients
12.2021 - 12.2022
Licensed Massage Therapist - Massage Therapy
Southwest Institute of Healing Arts
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