MARGARET MORRIS
Registered Nurse
New Port Richey,FL
Summary
Experienced nursing professional with strong expertise in education on disease prevention, patient care coordination and Medicare advantage benefits. Proven track record of optimizing healthcare outcomes through effective communication, problem-solving skills, Adept at collaborating with multidisciplinary teams to meet the patient's financial, psychosocial and medical needs. Reliable, flexible with schedule and focused on achieving quantifiable results. Experienced with post discharge coordination, ensuring seamless transitions from hospital to home. Utilizes motivational interviewing to identify care gaps and development of care plan, resource management to improve patient experiences. Knowledge of healthcare systems and patient advocacy enhances ability to navigate complex medical issues..
Overview
32
32
years of professional experience
1
1
Certification
Work History
Care Navigator
Healthmap Solutions
04.2020 - 06.2025
- Conducted comprehensive telephonic assessments of patient needs, developing individualized care plans accordingly.
- Identified potential barriers to care, implementing tailored solutions to improve outcomes.
- Educated member on gaps in care and assisted with scheduling provider appointments.
- Consistently maintained confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Reduced hospital readmissions for patients through proactive follow-up and continuous communication.
- Maintained detailed documentation of patient interactions, treatment and updated physician on any change.
- Advocated for patients'' best interests when working with insurance companies or other external entities involved in their care process.
- Assisted members with social determinants of health and linked to appropriate community resources.
Care Manager, Associate
WellCare Health Plan
06.2019 - 04.2020
- Daily metric to complete 5 medication reconciliations on Medicare patients recently discharged from the hospital. Managed a monthly quota of 100 completed assessments.
- Provide education on any side-effects of their medications and link members to the primary care physician.
- Resolve further case management needs by elevating urgent referrals to the supervisor and the team.
- Resolve further benefit questions or concerns with customer service.
Nurse Paralegal
McCumber, Daniels, Hartig, Puig & Ross
04.2017 - 05.2019
- Medical record (EMR) review of 5000 pages of documents and analysis of personal injury, medical malpractice and wrongful death cases.
- Prepare a medically precise summary of all pertinent relevant labs, wounds, injury involved from the hospital, skilled nursing facility or assisted living facility.
- Assisted attorneys to meet all timelines related to mediation, depositions or preparation for trial.
Case Manager
Sunshine Health
05.2016 - 04.2017
- Telephonic case management of 80-100 patients with specific targeted goals. Completed care plans for the major diagnoses.
- Referred to the social worker for further financial and psychosocial needs.
- Collaborated with the medical director on complex cases requiring further authorization.
Hospice Liaison
Barnabas Health Hospice and Palliative Care Center
10.2014 - 12.2015
- Market the program to facilitate referrals for the company and reduce the hospital inpatient stay records. Managed team of 5 colleagues; coordinated all assignments with daily reporting to the corporate office.
- Explain detailed Medicare/Medicaid guidelines regarding acute care hospice benefits and arrange for discharge to home or facility if necessary.
Product Safety Specialist
Eisai Inc.
10.2008 - 10.2014
- Performed medically precise narrative on the MedWatch reports to the FDA on neurological anti-seizure medications adverse events with strict adherence to regulatory guidelines.
Pharmacovigilance Coordinator
UnitedHealth Group
01.2006 - 01.2008
- Entered data for post-marketing litigation adverse events related to Vioxx.
Case Manager
AmeriChoice Managed Medicaid/UnitedHealth Group
01.2002 - 01.2006
Welcome Home Coordinator
UnitedHealth Group
01.2001 - 01.2002
Hospice Intake Nurse Liaison
St. Barnabas Hospice & Palliative Care
01.1999 - 01.2001
Case Manager
Patient Care Inc Home Health Care Services
01.1995 - 01.1998
Registered Nurse Medical Surgical Unit
Clara Maas Medical Center
01.1993 - 01.1995
Education
Bachelor of Science - Nursing
Saint Peter's College
Jersey City, NJ01.2000
Associate in Science - undefined
Muhlenberg School of Nursing Union County College
Cranford, NJ01.1993
Skills
- Patient care coordination
- Upholding privacy standards for patients
- Community resources
- Analytical problem-solving
- Prioritization and scheduling
- Dedicated work ethic
- Detail-oriented approach
- Logical evaluation
Accomplishments
- Used Microsoft Excel to develop a care plan library to streamline documentation times.
- Educated the team on faxing clinical updates providers.
Certification
- State of Florida RN 9403453 Expiration 7/31/26 compact license
Hobbies and Interests
I enjoy cooking Italian food for my family., I also enjoy horseback riding and Zumba classes.
Affiliations
- American Nurse Association
- Commission for Case management Certification
Work Preference
Work Type
Full TimeLocation Preference
RemoteHybridImportant To Me
Work-life balanceCompany CultureHealthcare benefitsPaid time off401k matchQuote
Do not go where the path may lead, go where there is no path and leave a trail.
Ralph Waldo Emerson
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Care Navigator
Healthmap Solutions
04.2020 - 06.2025
Care Manager, Associate
WellCare Health Plan
06.2019 - 04.2020
Nurse Paralegal
McCumber, Daniels, Hartig, Puig & Ross
04.2017 - 05.2019
Case Manager
Sunshine Health
05.2016 - 04.2017
Hospice Liaison
Barnabas Health Hospice and Palliative Care Center
10.2014 - 12.2015
Product Safety Specialist
Eisai Inc.
10.2008 - 10.2014
Pharmacovigilance Coordinator
UnitedHealth Group
01.2006 - 01.2008
Case Manager
AmeriChoice Managed Medicaid/UnitedHealth Group
01.2002 - 01.2006
Welcome Home Coordinator
UnitedHealth Group
01.2001 - 01.2002
Hospice Intake Nurse Liaison
St. Barnabas Hospice & Palliative Care
01.1999 - 01.2001
Case Manager
Patient Care Inc Home Health Care Services
01.1995 - 01.1998
Registered Nurse Medical Surgical Unit
Clara Maas Medical Center
01.1993 - 01.1995
Associate in Science - undefined
Muhlenberg School of Nursing Union County College
Bachelor of Science - Nursing
Saint Peter's College
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