Margaret Obaro
Fredericksburg,VA
Summary
Strategic and results-oriented multi-unit manager with over 10 years of experience in high-volume restaurant operations. Proven expertise in managing multiple locations, optimizing financial performance, and fostering a positive, compliant, and customer-focused work environment. Known for achieving operational goals through effective team leadership, cost control, and process improvement.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Area Manager
Sodexo
Washington, D.C.
05.2024 - Current
- Oversee daily operations and financial performance across multiple locations, focusing on customer satisfaction and regulatory compliance
- Implemented an Employee Assistance Program and structured maintenance plan to enhance staff wellbeing and operational efficiency
- Maintained labor costs within 16.3%–18.7%, consistently meeting and exceeding monthly targets
District Manager
Ruby Tuesday
Fredericksburg, VA
05.2021 - 05.2024
- Managed 9 stores with an annual sales volume of $16M, achieving labor cost control at 22% and food cost at 26%, surpassing budget goals
- Promoted 12 managers and 20 team members into leadership roles, significantly reducing turnover through strong mentorship and training
- Established live entertainment and in-house events, enhancing customer engagement and loyalty
District Manager
Zoes Kitchen
Woodbridge, VA
05.2018 - 05.2021
- Supervised 5 locations, generating $4M in annual revenue and successfully managing labor costs at 17%
- Directed recruitment, training, and career progression, promoting 28 team members to managerial positions
- Exceeded financial goals with a food cost target at 24%, driving overall profitability and operational efficiency
General Manager
Cheesecake Factory
Fair Oaks, VA
01.2017 - 04.2018
- Responsible for $7.5M in annual sales and maintaining food costs at 28% and labor costs 4% below target
- Enhanced guest satisfaction by implementing targeted service improvement strategies, leading to positive customer feedback
General Manager
Travinia Italian Kitchen & Wine Bar
Woodbridge, VA
01.2014 - 01.2017
- Led day-to-day operations, consistently meeting labor and food cost goals, contributing to $3.6M in annual sales
- Advanced from host to General Manager, showcasing rapid growth and commitment to operational excellence
Education
Culinary Arts Certification - Virtual
Escoffier Culinary School
MBA - Business
Western Governors University
11.2024
Skills
- Business Planning & Strategic Execution
- P&L and Financial Management
- Inventory & Cost Control
- Team Leadership & Staff Development
- Conflict Resolution & Regulatory Compliance
- Diversity & Inclusion Advocacy
- Staff Management
- Operations Management
- Relationship building and management
Certification
- ServSafe Certified
- ServSafe Instructor and Proctor
- TIPs Certified
- RSVP/MART Certified
Accomplishments
Manager of the Year for Guest Relations excellence, 2019
Timeline
Area Manager
Sodexo
05.2024 - Current
District Manager
Ruby Tuesday
05.2021 - 05.2024
District Manager
Zoes Kitchen
05.2018 - 05.2021
General Manager
Cheesecake Factory
01.2017 - 04.2018
General Manager
Travinia Italian Kitchen & Wine Bar
01.2014 - 01.2017
Culinary Arts Certification - Virtual
Escoffier Culinary School
MBA - Business
Western Governors University