Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Margaret Phillips

Blandon,Pennsylvania

Summary

Dedicated professional with experience as a Paraprofessional at Fleetwood Area School District, skilled in behavior management and effective communication. Successfully implemented individualized educational plans for special needs students, fostering positive learning outcomes. Known for a calm demeanor and strong team collaboration, while ensuring confidentiality and compliance in all interactions.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Successful Home Daycare Provider with proven skills in caring for children as young as 5 weeks old. Maintains safe, welcoming environment to encourage children's health development. Offers opportunities to play, learn and explore every day.

Overview

38
38
years of professional experience

Work History

Paraprofessional

Fleetwood Area School District
09.2019 - 03.2025
  • Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
  • Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
  • Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
  • Maintained positive attitude and affirmatively communicated with each student.
  • Interacted physically and verbally with students throughout each day.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
  • Enhanced students'' learning experiences by implementing individualized educational plans and adapting teaching methods for special needs students.

Pharmacy Technician

Rite-Aid Pharmacy
04.2015 - 09.2019
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.

Home Day Care Provider

Myself
03.1987 - 04.2002
  • Offered children numerous opportunities throughout each week to get sunshine and exercise in yard and at local parks.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Streamlined administrative tasks such as enrollment paperwork processing resulting in efficiency improvements.
  • Treated basic first aid needs such as cleaning and bandaging minor cuts.
  • Implemented conflict resolution techniques promoting peaceable resolutions among peers during disagreements.
  • Administered nutritious meals and snacks to promote healthy eating habits in children.
  • Organized engaging arts and crafts projects to foster creativity and fine motor skills among the children.

Education

High School Diploma -

Holy Name High School
Reading, PA

Skills

  • Behavior management
  • Effective communication
  • Helping students with special needs
  • Small group and individual assistance
  • Calm and patient demeanor
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization

Interests

  • I am an avid reader
  • I like looking at the stars and learning about constellations
  • I enjoy listening to music
  • Enjoy spending time with my husband of 40 years
  • love spending time with my family
  • Enjoy watching my 3 grandchildren play their individual sports

Timeline

Paraprofessional

Fleetwood Area School District
09.2019 - 03.2025

Pharmacy Technician

Rite-Aid Pharmacy
04.2015 - 09.2019

Home Day Care Provider

Myself
03.1987 - 04.2002

High School Diploma -

Holy Name High School
Margaret Phillips