MARGARET ROBINSON
Sacramento,CA
Summary
Dynamic counselor with experience at Sacramento's Women's Emergency Shelter, adept at client assessment and conflict mediation. Proven ability to maintain case file documentation and ensure confidentiality. Skilled in behavioral observation and effective communication, contributing to a supportive environment for clients in crisis. Committed to ethical practice and client-centered care.
Overview
16
16
years of professional experience
Work History
Weekend Counselor
Sacramento's Women's Emergency Shelter
Sacramento
06.2023 - 06.2024
- Conducted dorm checks, looked for placement for other clients, Kept a report of all the activities during my shift. Passed out meds, bus passes, etc. Resolved conflicts of interest with clients. Made sure clients followed the house rules at all times.
Counselor
Sacramento County Juvenile Hall
Sacramento
07.2008 - 08.2011
- Conducted assessments, interviews, and observations of clients.
Education
Master of Science - ADMINISRATION OF JUSTICE AND SECURITY
UNIVERSITY OF PHOENIX
Sacramento, CA07-2008
Bachelor of Science - HUMAN SERVICES
UNIVERSITY OF PHOENIX
Sacramento, CA11-2004
Skills
- Client assessment
- Ethical practice
- Case investigations
- Case file documentation
- Highly effective communication
- Case information confidentiality
- Home inspections
- Behavioral observation
- Conflict mediation
- Microsoft office
Accomplishments
- i received a Making a Difference Award when i went over and beyond my job duties in January 2021 while working in the EDD call center during the pandemic. It felt good to be able to help as many people as i did in their time of need.
Timeline
Weekend Counselor
Sacramento's Women's Emergency Shelter
06.2023 - 06.2024
Counselor
Sacramento County Juvenile Hall
07.2008 - 08.2011
Master of Science - ADMINISRATION OF JUSTICE AND SECURITY
UNIVERSITY OF PHOENIX
Bachelor of Science - HUMAN SERVICES
UNIVERSITY OF PHOENIX