Margaret Roy

• Served as strategic liaison and trusted advisor, partnering directly with Customer Service and
Supply Chain, to align IT solutions with the division's strategic objectives and regulatory
needs.
• IT liaison for large scale business acquisitions as in the purchase of IDEV Technologies.
• Proactively identified opportunities to leverage IT for process improvement, cost efficiencies,
and innovation to benefit the departments supported as well as IT.
• Managed the demand intake process by leading cross-functional project teams globally,
delivering comprehensive projects that met regulatory requirements, enhanced operational
efficiency and reduced cycle times.
• Directed the entire project lifecycle for SAP and associated departmental applications, ensuring
all requirements were managed effectively to fulfill customer expectations while delivering the
project on schedule, within budget, and adhering to defined scope.

• Mitigated business risks by analyzing contracts for potential impacts and avoiding unfavorable
terms.
• Tracked contracts for management and issued regular tracking reports covering status and
upcoming milestones.
• Managed, supervised and controlled execution of contracts to completion.
• Collaborated with Management, Marketing and Compliance departments to process
efficiently and prepare team members to effectively handle demands of large-scale contracts.