Professional Summary
Overview
Work History
Education
Skills
Timeline

Margaret Skinner

Tinder Co
INDIANAPOLIS,IN
30
years of professional experience

Dynamic Dispatcher and Operations Manager with over 20 years of experience in customer service and team support. Skilled in problem-solving and process improvement, consistently achieving timely service delivery and enhanced operational effectiveness.

Work History

Purchasing Manager/Office Manager

18 Years
Tinder Co | 11.2008 - Current
  • Managed service vehicle route planning to ensure timely and reliable service.
  • Monitored real-time traffic updates and adjusted routes to minimize delays.
  • Communicated with drivers to provide timely support and resolve issues.
  • Implemented process improvements that enhanced overall operational effectiveness.
  • Directed procurement strategies to align supplier selection with production and inventory requirements.
  • Negotiated pricing and contract terms to secure favorable purchasing conditions.
  • Evaluated vendor performance to maintain quality, delivery, and compliance standards.
  • Coordinated purchase orders, approvals, and expediting to support uninterrupted operations.
  • Monitored inventory levels to balance availability, cost control, and storage efficiency.
  • Sourced vendors, built relationships, and negotiated prices.
  • Managed supplier relationships to ensure timely delivery of products and services.
  • Negotiated supplier contracts to secure favorable pricing and terms.
  • Managed purchase orders, ensuring accuracy, compliance, and timely fulfillment.
  • Evaluated vendor performance to maintain quality, cost, and delivery standards.
  • Coordinated inventory planning to prevent shortages and excess stock.

Dispatcher/Front Office Operations Manager

11 Years
Central Indiana Security | 01.1997 - 01.2008
  • Managed communication between technician

and customers.

  • Dispatched technicians to jobsite.
  • Answered phones.
  • Did all daily scheduling of work orders.

Education

High School Diploma

Bishop Chatard High School | Indianapolis, IN | 05-1978

Skills

Customer service
Data entry
Decision-making
Active listening

Timeline

Purchasing Manager/Office Manager

Tinder Co
11.2008 - CurrentRead More

Dispatcher/Front Office Operations Manager

Central Indiana Security
01.1997 - 01.2008Read More

Bishop Chatard High School

High School Diploma
Read More
Margaret Skinner