Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Margaret Smith

Fresno,CA

Summary

Proactive Clinical Coordinator with excellent scheduling, coordination and documentation talents as part of clinical teams. Skilled at admitting patients, managing patient services, providing thorough reports and ensuring patient satisfaction. Detail and patient-oriented with proficiency in handling emergency situations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Program Service Clinical Coordinator/Case Management

Sevita
07.2023 - Current
  • Built strong relationships with patients and families for optimized care satisfaction.
  • Coordinated, monitored, assigned, and documented patient and clinical care activities.
  • Oversaw quality assurance programs to enhance performance and consistently achieve superior care standards.
  • Keep consistent financial records, review expenses, and occasionally distribute Social Security checks and assist in finding best-suited payees.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.

Registered Behavior Technician

Kadiant
03.2021 - 06.2023
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Supported client using principles of applied behavior analysis.
  • Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
  • Kept accurate records by documenting progress and adhering to prescribed behavior plan.
  • Used [Software] to document patient information, progress notes, and treatment plans.
  • Worked as part of collaborative team to address changing needs of children and families.

Education

Bachelor of Arts - Psychology

California State University - Fresno
Fresno, CA
05.2023

Skills

  • Progress Monitoring
  • Interpersonal Communication
  • Critical Thinking
  • Multidisciplinary Team Collaboration
  • Medical Records Management
  • HIPAA
  • Case Management
  • Budget Management
  • Patient Advocacy
  • Organizational Skills
  • Data Analysis

Certification

  • Certified AED, Lifeline Training Resources - Feb 2025
  • Certified Adult CPR, Lifeline Training Resources - Feb 2025
  • Certified Child CPR, Lifeline Training Resources - Feb 2025
  • Certified Infant CPR, Lifeline Training Resources - Feb 2025
  • Certified First Aid, Lifeline Training Resources - Feb 2025
  • Certified CPI Nonviolent Crisis Intervention, Crisis Prevention Institute

Timeline

Program Service Clinical Coordinator/Case Management

Sevita
07.2023 - Current

Registered Behavior Technician

Kadiant
03.2021 - 06.2023

Bachelor of Arts - Psychology

California State University - Fresno

Similar Profiles

CREATE PROFILE
Margaret Smith