Margaret Stowe
Frisco,NC
Summary
Accomplished Store Manager with a proven track record at HIBOU Enterprises LLC, excelling in operations management and team leadership. Demonstrated expertise in inventory management and customer relations, enhancing store efficiency and client satisfaction. Skilled in fostering positive environments, significantly improving team motivation and performance.
Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
39
39
years of professional experience
Work History
Store Manager
HIBOU Enterprises LLC
05.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
Store Manager/ Pharmacy Technician
Beach Pharmacy
11.1993 - 05.2023
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Completed point of sale opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Assisted with hiring, training and mentoring new staff members.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Restaurant Manager
Bubba’s Bbq
08.1988 - 11.1993
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Bank Teller
The East Carolina Bank
05.1986 - 08.1988
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Education
High School Diploma -
Cape Hatteras School
Buxton, NC06.1986
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Store opening and closing
- Friendly and positive
- Outstanding communication skills
- Inventory management
- Store merchandising
- Cash management
- POS systems
- Goals and performance
- Team building and leadership
- Team motivation
- Operations management
- Supply ordering
- Policies and procedures
- Accurate cash handling
- Opening and closing procedures
- Documentation and reporting
- Relationship building and management
Timeline
Store Manager
HIBOU Enterprises LLC
05.2023 - Current
Store Manager/ Pharmacy Technician
Beach Pharmacy
11.1993 - 05.2023
Restaurant Manager
Bubba’s Bbq
08.1988 - 11.1993
Bank Teller
The East Carolina Bank
05.1986 - 08.1988
High School Diploma -
Cape Hatteras School
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