Margaret Surette
Sugar Land,TX
Summary
Analytical reading and writing skills, multi-task oriented inclusive of organizational and sales abilities. Innovative multi-media operations as well as sales and personal relations duties and administrative support. Hospitality and customer service experience and operational event planning skills.
Overview
8
8
years of professional experience
Work History
Marketing / Business Development /Events Coordinator
Chamberlain Hrdlicka Attorneys At Law
04.2023 - Current
- Entered data, generated reports, and produced tracking documents.
- Set priorities and problem-solved workflow issues to maintain rapport with clients and managers.
- Gathered and organized materials to support operations.
Recreational Support Specialist
Royal Oaks Country Club
04.2022 - Current
- Assisted Customer Service Manager and Beverage Associated with all support needs.
- Maintained record of daily individual activities, behaviors and pertinent incidents for customer care analysis and assessment.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
Food and Beverage Associate
Sweetwater Country Club Golf Course
06.2017 - 08.2019
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
Administrative Assistant
Keller Williams Reality
08.2015 - 05.2016
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system including financial data to improve document organization and management.
- Responsible for daily deposits into IRA, Individual and Joint Accounts.
- Interacted with Clients; Provided impeccable Client Service at all levels.
Education
Bachelor of Arts - English
University of Houston
Houston, TX12.2022
Wharton County Junior College
Wharton, TX05.2016
Skills
- Data Analysis; Powerpoint; Adobe
- Multi-task Oriented
- Analytical Reading and Writing Skills
- Multi-media Operations; Social Media Advertising
- Sales, Personal Relations and Customer Service
- Organizational and Problem Solving Support
- Hospitality / Customer Service Experience
- Operational Event Planning Skills
Timeline
Marketing / Business Development /Events Coordinator
Chamberlain Hrdlicka Attorneys At Law
04.2023 - Current
Recreational Support Specialist
Royal Oaks Country Club
04.2022 - Current
Food and Beverage Associate
Sweetwater Country Club Golf Course
06.2017 - 08.2019
Administrative Assistant
Keller Williams Reality
08.2015 - 05.2016
Bachelor of Arts - English
University of Houston
Wharton County Junior College
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