Margaret Tamke
Chippewa Falls,WI
Summary
Dedicated and compassionate professional with extensive experience at Northern Wisconsin Center, excelling in crisis prevention and behavioral support. Proven ability to foster client independence while ensuring accurate documentation and effective team collaboration. Recognized for mentoring new staff and enhancing care quality, demonstrating a commitment to exceptional client care and conflict resolution.
Overview
1
1
Certification
8
8
years of professional experience
Work History
RESIDENT CARE TECHNICIAN-ADV (CNA)
Northern Wisconsin Center
Chippewa Falls, USA
03.2023 - Current
- Delivered active treatment and behavioral support to enhance client independence.
- Provide assistance to residents with activities of daily living, such as bathing, dressing and grooming.
- Assisted in planning client assessments and implementing individualized care strategies.
- Facilitated transition of high-risk clients into community living to ensure successful adaptation.
- Serve live-in clients with intellectual and behavioral/mental disorders, including autism.
- Mentored new staff on best practices for resident care and facility procedures.
- Completed documentation accurately and timely according to facility standards.
- Engaged in Employee Recognition Committee and Culture Committee to promote workplace morale.
- Crisis Prevention Institute (CPI) certification to safely de-escalate disruptive behaviors, recognize early warning signs, and manage high-risk crisis episodes using trauma-informed, person-centered strategies that prioritize safety, dignity, and care
HOME CARE COMPANION
Great Lives LLC
Eau Claire, USA
10.2022 - 03.2023
- Provided direct personal care and administrative service to clients.
- Assisted clients in managing home care by monitoring health status to ensure effective care delivery.
- Built rapport to foster a safe and trusting environment for client care.
- Documented client progress and changes in health status accurately and promptly.
- Prepared meals according to dietary guidelines and client preferences.
- Administered controlled substances to residents in strict compliance with physician orders and state regulations.
TEAM LEAD/CREW
Culver’s Restaurant
Eau Claire, USA
06.2018 - 03.2023
- Collaborated across stations to ensure coverage and achieve production goals.
- Calibrated equipment for optimal performance at varying productivity levels.
- Oversaw inventory management and implemented effective stock rotation for ingredients.
- Trained and mentored new team members on service standards and procedures.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high
standard.
Education
High school diploma -
Elk Mound High School
06-2019
Skills
- Active Treatment
- Behavioral support
- Crisis intervention
- Record keeping
- Personal care assistance
- Effective communication
- Conflict Resolution
- Training mentorship
- Client compassion
- CPI certified
- HIPAA Compliance knowledge
- Leadership and team management
Certification
CNA Certification, WI Dept. of Health, 03/01/23
Timeline
RESIDENT CARE TECHNICIAN-ADV (CNA)
Northern Wisconsin Center
03.2023 - Current
HOME CARE COMPANION
Great Lives LLC
10.2022 - 03.2023
TEAM LEAD/CREW
Culver’s Restaurant
06.2018 - 03.2023
High school diploma -
Elk Mound High School