Margaret Theriault
Wolverine Lake,MI
Summary
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
19
19
years of professional experience
Work History
Warehouse Workorder Assistant Manager
ECA Science Kits Services
10.2021 - Current
- Supervised a team to have workorders done fast and efficiently
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Working with the computer system to make any adjustments and making sure workorders are signed in and out of correctly.
Medical Assistant
Gentle Foot And Ankle Care
08.2010 - 11.2013
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for foot/ ankle examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Performing X-rays
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Medical Assistant
White Lake Family Health Services
08.2008 - 08.2010
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Prepared lab specimens for diagnostic evaluation.
Assistant Manager
Fashion Bug
06.2005 - 08.2008
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Increased sales through effective merchandising strategies and targeted promotions.
Education
Medical Assisting Certificate -
Ross Medical Education Center
Brighton, MI08.2008
High School Diploma -
Milford High School
Highland, MI06.2005
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Computer Skills
- Teamwork and Collaboration
- Multitasking Abilities
Timeline
Warehouse Workorder Assistant Manager
ECA Science Kits Services
10.2021 - Current
Medical Assistant
Gentle Foot And Ankle Care
08.2010 - 11.2013
Medical Assistant
White Lake Family Health Services
08.2008 - 08.2010
Assistant Manager
Fashion Bug
06.2005 - 08.2008
Medical Assisting Certificate -
Ross Medical Education Center
High School Diploma -
Milford High School
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