Robert B. Baldonado
Flowery Branch,GA
Summary
Results-driven sales and operations professional with experience across retail, construction, technical services, and team leadership. Proven ability to drive sales, support customers in high-volume environments, and operate equipment safely and efficiently. Known for strong communication, reliability, and customer-focused problem-solving. OSHA10 and forklift certified.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Sales Representative
Lowe's Home Improvement
Flowery Branch, GA
12.2025 - Current
- Provide customer-focused sales support in a fast-paced retail environment.
- Assist customers with product selection, project needs, and product solutions.
- Lift trained and forklift certified; safely operate equipment to move, stage, and stock materials.
- Maintain inventory accuracy, merchandise presentation, and organized sales areas.
- Follow company safety policies and procedures while supporting daily store operations.
- Work collaboratively with team members to provide excellent customer service and meet sales goals.
Team Lead
Boss Fence Company
Canton, GA
09.2024 - Current
- Lead sales consultations and oversee fencing installations.
- Supervise and mentor crews to meet project timelines and quality standards.
- Serve as primary point of contact for clients, providing estimates, updates, and tailored solutions.
- Ensure quality workmanship and customer satisfaction throughout projects.
Lead Technician
Atlanta Dogwatch Hidden Fence
Milton, GA
02.2021 - 07.2024
- Delivered sales, installation, maintenance, and service of electronic pet containment systems.
- Ranked as the top technician in annual revenue.
- Built strong customer relationships through needs assessment, follow-up, and issue resolution.
- Provided customers with product education and customized solutions.
Seasonal Package Sorter
United Parcel Service (UPS)
Suwanee, GA
12.2020 - 01.2021
- Unloaded, sorted, scanned, and staged packages in a high-volume environment.
- Met productivity and safety standards while performing physical labor.
- Maintained accuracy and efficiency while working under time-sensitive conditions.
First Mate
Big Creek Fisheries
Alaska
05.2020 - 08.2020
- Supported commercial fishing operations and delivery logistics.
- Managed customer transactions and documentation.
- Maintained vessel readiness and safety.
- Assisted with daily operations in a demanding, team-oriented environment.
Sales Representative
Unlimited Lawncare
Suwanee, GA
02.2020 - 05.2020
- Generated sales through customer consultations and personalized service recommendations.
- Managed customer accounts to ensure satisfaction and retention.
- Built relationships with customers through effective communication and follow-up.
Supervisor, Lift Operations
Breckenridge Ski Resort
Breckenridge, CO
11.2017 - 09.2019
- Supervised and scheduled a team of 50 lift operators.
- Conducted employee training, coaching, and performance oversight.
- Completed seven leadership development courses.
- Earned OSHA10 Certification.
- Maintained operational and safety logs.
- Enforced safety procedures and supported efficient daily operations.
Independent Wildlife & Exclusion Contractor
Bigfoot Wildlife
North Georgia
11.2016 - 10.2017
- Provided wildlife removal and exclusion services.
- Conducted customer consultations and explained recommended solutions.
- Managed invoicing, payments, scheduling, and customer communication.
- Maintained customer satisfaction through quality service and follow-up.
Education
Georgia Perimeter College
01.2011
Diploma -
Lakeside High School
Skills
- Sales & Customer Engagement
- Customer Service
- Team Leadership & Training
- Retail Operations
- Inventory & Stocking
- Forklift & Equipment Operation
- Project Support
- Safety Compliance
- Problem-Solving
- Communication & Relationship Building
Certification
- OSHA10 - Safety Compliance
- Forklift Certified
- Lift Trained and Certified
Accomplishments
- Top revenue-producing technician at Atlanta Dogwatch Hidden Fence
- Successfully led and trained a team of 50 operators at Breckenridge Ski Resort
- Completed seven leadership development courses
- Recognized for leadership, customer service, safety, and operational performance
Timeline
Sales Representative
Lowe's Home Improvement
12.2025 - Current
Team Lead
Boss Fence Company
09.2024 - Current
Lead Technician
Atlanta Dogwatch Hidden Fence
02.2021 - 07.2024
Seasonal Package Sorter
United Parcel Service (UPS)
12.2020 - 01.2021
First Mate
Big Creek Fisheries
05.2020 - 08.2020
Sales Representative
Unlimited Lawncare
02.2020 - 05.2020
Supervisor, Lift Operations
Breckenridge Ski Resort
11.2017 - 09.2019
Independent Wildlife & Exclusion Contractor
Bigfoot Wildlife
11.2016 - 10.2017
Diploma -
Lakeside High School
Georgia Perimeter College