Margaret Villasenor
Pearland,TX
Summary
Detail-oriented professional with a strong background in administrative support and customer service. Skilled in managing scheduling, answering inquiries, and maintaining organized filing systems, ready to enhance operational efficiency and improve client experiences.
Dedicated office assistant with experience in customer service and appointment scheduling. Committed to maintaining organized filing systems and providing exceptional administrative support.
Overview
25
25
years of professional experience
Work History
Finance Associate
PharmaForm LLC, Formex, Bioduro
Austin, TX
09.2004 - 05.2015
- Streamlined invoicing procedures to enhance efficiency and reduce processing time.
- Implemented tracking systems for expense management, improving financial oversight.
- Developed standard operating procedures to optimize finance department workflows.
- Managed office inventory and ordered new supplies when items were running low.
- Evaluated office processes, making suggestions to improve efficiency.
- Oversaw accounts payable and receivable transactions.
- Processed payments to vendors and assisted with other accounts payable and receivables tasks.
- Streamlined expense reporting processes, increasing transparency and reducing processing timeframes.
- Assisted in the successful completion of annual audits, addressing auditor inquiries and providing supporting documentation.
- Resolved various escalated billing charges.
- Audited and approved over $[Amount] worth of monthly account statements.
- Implemented cost-saving measures across departments, resulting in improved bottom-line performance without sacrificing quality or service levels.
- Managed vendor relationships, negotiating contract terms, and processing timely invoice payments.
- Booked and coordinated travel plans for [Number] team members.
- Optimized inventory control systems by analyzing historical trends and setting appropriate reorder points.
- Helped reconcile bank statements and accounts and maintain accuracy and current records.
- Minimized risk of errors by accurately processing invoices, payments and other financial transactions.
- Maintained accurate records of financial transactions in alignment with regulatory requirements.
- Organized budget documentation and tracked expenses to maintain tight business controls.
- Pitched in to assist with special projects and additional tasks.
- Matched purchase orders with invoices and recorded necessary information.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
Professional Photographer
Olan Mills Portrait Studio
Austin, TX
01.1997 - 12.2004
- Captured high-quality portrait images in diverse settings to meet client expectations.
- Collaborated with clients to determine desired poses and backgrounds for photo sessions.
- Operated and maintained photography equipment, ensuring optimal performance during shoots.
- Developed creative concepts for themed photo sessions, aligning with client visions.
- Provided exceptional customer service throughout the photography process, fostering positive client relationships.
- Assisted in training new staff on photography techniques and studio operations.
- Optimized studio lighting setups to achieve desired visual effects for diverse photoshoots.
- Mastered various photography techniques, consistently producing visually stunning images.
- Collaborated with clients to understand their vision, resulting in tailored photography services.
- Enhanced client satisfaction by delivering high-quality photographs for various events and projects.
- Developed customized photography packages to cater to diverse client needs and budgets.
- Provided excellent customer service and account regulation, strengthening client relations and boosting revenue.
- Offered image proofs to help clients choose best photos from shoot.
Photographer
Lil Photos
Austin, TX
04.1995 - 12.1996
Office Assistant
Mission Funeral Home
Austin, TX
04.1990 - 08.1991
- Managed scheduling and appointment coordination for client consultations and services.
- Assisted families with documentation and information during grief support sessions.
- Maintained organized filing systems for sensitive records and essential documents.
- Provided administrative support by answering phones and responding to inquiries promptly.
Education
High School Diploma -
Johnston High School
Austin, TXSkills
- Customer service
- Positive attitude
- File organization
- Organizing and categorizing
- Administrative support
- Mail handling
- Excel spreadsheets
- Appointment scheduling
- File maintenance
- Strong problem solver
- Filing and data archiving
- Time management
- Data entry
- Scheduling
Timeline
Finance Associate
PharmaForm LLC, Formex, Bioduro
09.2004 - 05.2015
Professional Photographer
Olan Mills Portrait Studio
01.1997 - 12.2004
Photographer
Lil Photos
04.1995 - 12.1996
Office Assistant
Mission Funeral Home
04.1990 - 08.1991
High School Diploma -
Johnston High School