Margaret Ween
Spokane
Summary
Over the years, I have been employed in several fields to expand my experience and increase my opportunities. I am eager to explore more job opportunities and expand my experience. I have greatly enjoyed working in customer service and in positions where I am able to engage and support others. I am a fast learner and a hard worker. I am dedicated and attentive with great care for details and consistency. I am very friendly and a good team player. I enjoy working in areas where I am able to connect with those around me in a positive and productive manner. I work quickly and efficiently, i am reliable and eager to help.
Overview
3
3
years of professional experience
Work History
Direct Support Professional
The Arc of Spokane
Spokane
07.2025 - Current
- Assisted individuals with daily living activities and personal care needs.
- Monitored clients' health and well-being, reporting changes to supervisors promptly.
- Documented client interactions and progress notes to ensure continuity of care.
- Trained new staff on best practices for supporting individuals with disabilities.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Accompanied individuals on outings to enhance independence and foster community integration.
- Maintained clean and well-organized environment for client happiness and safety.
- Followed care plan and directions to administer medications.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Assisted individuals in learning and developing new skills.
- Used approved crisis intervention techniques in emergency situations.
- Collaborated with other staff members to develop individualized service plans for each participant.
- Monitored and reported clients' progress through detailed observations and conversations to inform care adjustments.
Style/Beauty Sales Associate
Target
Spokane
10.2023 - 10.2024
- Maintained product displays and ensured shelves were fully stocked and organized.
- Addressed customer inquiries and resolved issues regarding beauty products promptly.
- Assisted in setting up displays, restocking shelves, and keeping the store clean and organized.
- Created an inviting environment by maintaining a neat appearance throughout the store at all times.
- Conducted regular inventory audits to ensure accuracy of stock levels.
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
- Followed company policies, rules, and procedures to promote company goals and maintain safety.
- Restocked shelves, racks, and bins with latest merchandise and changed signage to promote special items.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Crew Member
McDonald’s
Spokane
04.2023 - 10.2023
- Provided friendly customer service while taking orders and processing payments.
- Maintained cleanliness of dining area and workstations throughout shifts.
- Prepared food items according to safety and quality standards set by the company.
- Assisted in training new crew members on procedures and customer service expectations.
- Stocked supplies and organized inventory to support daily operations effectively.
- Resolved customer concerns promptly while maintaining a positive dining experience.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Adhered to health department regulations regarding food handling procedures.
Education
High School Diploma -
Joel E. Ferris Highschool
Spokane, Washington06-2025
Skills
- Individualized support plans
- Crisis intervention techniques
- Health monitoring
- Training new staff
- Conflict resolution
- Inventory management
- Documentation accuracy
- Safety compliance
- Direct patient care
- Health and safety requirements
- Charting and documentation
- ADL support
- First aid and CPR
- Infection control procedures
- Personal care assistance
- Medication administration
- Client progress tracking
- De-escalation techniques
- Customer service
- Store opening and closing
- POS system operations
- Cash handling
Timeline
Direct Support Professional
The Arc of Spokane
07.2025 - Current
Style/Beauty Sales Associate
Target
10.2023 - 10.2024
Crew Member
McDonald’s
04.2023 - 10.2023
High School Diploma -
Joel E. Ferris Highschool