Margaret Williams
Peoria
Summary
Environmental Service Leader experienced in hazardous materials handling and safety monitoring. Achieved compliance with health regulations through effective training and strong operational management. Focused on fostering collaborative work environments and building relationships with diverse stakeholders to drive project success.
Overview
15
15
years of professional experience
Work History
EVS Team Lead
City of Hope National Medical Center
Goodyear, AZ
06.2023 - Current
- Supervised daily operations of environmental services team to ensure compliance with health and safety standards.
- Trained and mentored team members on best practices for cleaning and sanitation protocols.
- Implemented process improvements that enhanced efficiency and reduced turnaround times for patient room readiness.
- Conducted regular inspections to maintain cleanliness and operational effectiveness across medical facilities.
- Maintained strict adherence to regulatory guidelines and industry best practices, safeguarding both patients and employees from potential harm.
EVS Technician
Banner Boswell Medical Center
Sun City, AZ
06.2022 - 09.2024
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
EVS Supervisor
Banner University Medical Center
Phoenix, AZ
02.2021 - 08.2021
- Supervised daily operations of environmental services, ensuring compliance with safety and sanitation standards.
- Trained and mentored staff on best practices for cleaning protocols and infection control techniques.
- Conducted thorough inspections to ensure compliance with local, state, and federal regulations pertaining to environmental health and safety.
- Developed training materials to enhance team knowledge regarding environmental health regulations.
- Mentored new employees in proper techniques for cleaning, sanitizing, and maintaining facilities according to company guidelines.
- Coordinated schedules and workflows to optimize resource allocation and maintain service efficiency.
- Collaborated with healthcare staff to address specific cleaning needs related to patient care areas.
EVS Supervisor
Cancer Treatment Center America
Goodyear, AZ
06.2011 - 05.2020
- Implemented process improvements that increased operational effectiveness within environmental services team.
- Streamlined workflow processes for increased efficiency in managing daily cleaning operations across multiple facilities.
- Led initiatives focused on sustainability practices, reducing waste within hospital operations effectively.
- Conducted regular inspections of facilities to identify areas for improvement in cleanliness and organization.
- Conducted regular performance reviews with staff members, providing constructive feedback to help them grow professionally and achieve their goals.
- Established strong relationships with clients by promptly addressing their concerns related to service levels or operational issues.
- Managed budgets effectively while ensuring adequate allocation of resources towards essential tasks.
- Reduced costs by negotiating contracts with vendors for supplies, equipment, and services.
Education
High School Diploma -
Notr Dame
Greenock ScotlandSkills
- Sanitation compliance
- Regulatory adherence
- Safety monitoring
- Hazardous handling
- Emergency response
- Chemical handling
- Facility housekeeping
- Inventory management
- Scheduling
- Team leadership
- Facility housekeeping
Timeline
EVS Team Lead
City of Hope National Medical Center
06.2023 - Current
EVS Technician
Banner Boswell Medical Center
06.2022 - 09.2024
EVS Supervisor
Banner University Medical Center
02.2021 - 08.2021
EVS Supervisor
Cancer Treatment Center America
06.2011 - 05.2020
High School Diploma -
Notr Dame