Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Manager

Margaret Willoughby

Malabar,FL

Summary

Dynamic manager with a proven track record at Seaglass Inn Bed And Breakfast, excelling in service excellence and team management. Recognized for enhancing customer satisfaction through quick decision-making and efficient operations. Adept at prioritizing tasks and maintaining organized environments, ensuring high-quality service and memorable guest experiences.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Manager

Seaglass Inn Bed And Breakfast
Melbourne Beach, FL
02.2022 - Current
  • Managed bookings, check-ins, and check-outs efficiently.
  • Served breakfast and hosted happy hour events.
  • Oversaw housekeeping duties while maintaining pool and garden areas.
  • Completed daily laundry tasks to ensure cleanliness.
  • Accomplished multiple responsibilities within established timeframes.
  • Maintained organized and safe environments for employees and patrons.
  • Resolved disputes promptly to enhance customer satisfaction and service quality.

Bartender/Server Key Holder

Aquarina Beach And Country Club
South Melbourne Beach
02.2019 - 10.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Home Care Giver for My Husband

Home Care Aid
Indiatlantic, Fl
04.2016 - 06.2021
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

High School Diploma -

Edgewater High School
College Park FL
05-1990

Skills

  • Service excellence
  • Team management
  • Prioritization skills
  • Quick decision-making

Certification

Safe Serve Food Handler Responsibility Certificate

Interests

We live on a family compound horse farm We have horses, goats, chickens, ducks

I am an Artist in my spare time, and I also love to garden My children are my everything! My son is a deisel mechanic at John Deere, and my daughter is at Eastern State College getiing her BA

  • Enjoy hobbies that combine physical activity with outdoor exploration
  • I participate in a variety of outdoor recreational activities
  • Gardening
  • Stand-up Paddleboarding (SUP)
  • Outdoor Recreation
  • Camping

Timeline

Manager

Seaglass Inn Bed And Breakfast
02.2022 - Current

Bartender/Server Key Holder

Aquarina Beach And Country Club
02.2019 - 10.2021

Home Care Giver for My Husband

Home Care Aid
04.2016 - 06.2021

High School Diploma -

Edgewater High School

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Margaret Willoughby
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