Margaret Yovaish
Altamonte Springs
Summary
Outgoing Volunteer with experience supporting non-profit organizations with daily tasks and needs. Friendly, helpful, and driven by a cause to make a measurable impact. Seasoned at teaching skills to enhance quality of life and promote positive interactions.
Enthusiastic and reliable professional dedicated to providing excellent customer service and creating memorable dining experiences. Skilled in anticipating customer needs, addressing complaints, and resolving issues promptly. Maintains focus and a positive attitude in high-stress and high-volume environments.
Overview
3
3
years of professional experience
Work History
Volunteer
The Florida Prison Education Project
10.2024 - Current
- Supported fellow team members by sharing best practices and collaborating on projects aimed at enhancing overall member experience.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Used strong interpersonal communication skills to convey information to others.
Server
08.2021 - Current
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Bachelor of Arts - Criminal Justice
University of Central Florida
Orlando, FL05-2026
Associate of Arts - Criminal Justice
Seminole State College of Florida
Sanford, FL04-2024
Skills
- Positive Attitude
- Teamwork and Collaboration
- Organized and Efficient
- Adaptability and Dependability
- Strong Work Ethic
- Professional Appearance
- Quality Control
- Service prioritization
Timeline
Volunteer
The Florida Prison Education Project
10.2024 - Current
Server
08.2021 - Current
Bachelor of Arts - Criminal Justice
University of Central Florida
Associate of Arts - Criminal Justice
Seminole State College of Florida
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