Summary
Overview
Work History
Education
Skills
Timeline
Generic

Margaret "Brooke" Robertson

Nashville,TN

Summary

I am a full-time student and Communications major at the University of Kentucky seeking a challenging events planning or communications internship with a reputable organization for the summer of 2026.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

Sun Tan City
01.2025 - Current
  • Greet customers and help with product questions, selections, and purchases.
  • Maintain a clean and organized environment, enhancing the overall experience for customers.
  • Help customers complete purchases and join reward programs.
  • Resolve customer issues.

Retail Sales Outfitter

Fleet Feet
05.2021 - Current
  • Assisting customers with proper fitment and product selection for their personal fitness needs and activities.
  • Built lasting relationships with customers by offering excellent service, addressing concerns promptly, and remembering preferences for future visits.
  • Processed customer transactions efficiently while ensuring accuracy and adhering to company policies.
  • Inventory management to include receiving deliveries and stocking.
  • Designation to serve as a team lead periodically in absence of the store manager.
  • Utilized effective communication skills to clearly articulate product features and benefits to prospective buyers and new runners. and Job Duties
  • Assist with running club events.

Retail Sales Outfitter

Fleet Feet
10.2023 - 05.2024
  • Assisting customers with proper fitment and product selection for their personal fitness needs and activities.
  • Built relationships with customers by offering excellent service, addressing concerns promptly, and remembering preferences for future visits.
  • Processed customer transactions efficiently while ensuring accuracy and adhering to company policies.
  • Inventory management to include receiving deliveries and stocking.
  • Articulated product features and benefits to prospective buyers and new runners.

Retail Sales Cashier

TJX Companies – Marshalls
11.2020 - 05.2021
  • Stocked inventory and maintained a clean and organized store environment.
  • Provided checkout services in a high volume sales retail location.
  • Greeted customers and provided customer assistance as needed.

Education

College of Communications

University of Kentucky
05.2027

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Beech High School
Hendersonville, TN
05.2023

Skills

  • Customer engagement
  • Cash handling proficiency
  • Product knowledge expertise
  • Building rapport
  • Time Management and Organization
  • Brand representation
  • Friendly and outgoing
  • Problem-solving
  • Relationship building

Timeline

Retail Sales Associate

Sun Tan City
01.2025 - Current

Retail Sales Outfitter

Fleet Feet
10.2023 - 05.2024

Retail Sales Outfitter

Fleet Feet
05.2021 - Current

Retail Sales Cashier

TJX Companies – Marshalls
11.2020 - 05.2021

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Beech High School

College of Communications

University of Kentucky