Bilingual professional with outstanding interpersonal skills and a strong focus on customer service. Experienced in cash handling and financial transactions, dedicated to enhancing customer experiences in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
San Diego, CA
09.2025 - Current
Greeted incoming customers and engaged in meaningful conversations to create a great Starbucks experience
Maintained knowledge of current sales, promotions, policies regarding payment and exchanges, and security practices
Handled cash and card transactions using POS systems, vouchers, coupons, and other rewards
Teller III
California Coast Credit Union
San Diego, CA
06.2025 - 09.2025
Processed standard member transactions as well as performed account maintenance using the core system, Symitar
Identified cross selling opportunities and referred members to personal finance representatives to further cater to their needs
Assisted in ATM and Debit/Credit Card maintenance by remaining in dual control with a branch supervisor
Member Service Representative II
Navy Federal Credit Union
San Diego, CA
10.2024 - 06.2025
Assisted members with submitting consumer loans, card applications, and signing up for overdraft protection
Helped identify ways to increase product penetration while helping members improve their financial literacy
Handled cash and other negotiable items properly while maintaining a cash box
Member Service Representative
Sound Credit Union
Mukilteo, WA
02.2024 - 05.2024
Assisted members in opening new accounts and handled day to day transactions like deposits, withdrawals, and opening Certificates of Deposits
Proactively responded to incoming calls assisting with member requests and resolving issues over the phone and in person