At Cedimat, I excelled as a Purchasing Analyst and in Customer Services, enhancing supply chain sustainability and elevating customer satisfaction. Skilled in demand forecasting and effective communication, I successfully implemented procurement strategies, achieving significant budget adherence. My expertise in Microsoft Excel and problem-solving abilities drove operational improvements and positive outcomes. Motivated Customer Service Officer dedicated to delivering best-in-class customer service. Manages customer calls, emails and face-to-face inquiries to research issues and implement successful solutions. Open and upbeat communicator with team-oriented approach.