Summary
Overview
Work History
Education
Skills
Special Skills And Abilities
Career Accomplishments
Timeline
Generic

Margarita Franco

Summary

Experienced with managing health initiatives and coordinating community wellness programs. Utilizes strong organizational and communication skills to plan and execute impactful health projects. Knowledge of health education and preventive care strategies to promote community well-being.

Overview

24
24
years of professional experience

Work History

Intake Coordinator

Renown Adult Medical Oncology & Hematology
08.2024 - Current
  • Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
  • Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
  • Completed intake assessment forms and filed clients' charts.
  • Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
  • Collaborated with healthcare professionals to ensure patients received appropriate services and resources.
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Contributed to a positive work environment through effective teamwork and open communication among colleagues.

Breast Health Coordinator/Patient Access Rep

Renown Breast Health Center
04.2011 - 08.2024
  • Work with the Medical Director, referring physicians and interdisciplinary team participate in multidisciplinary Breast cancer conferences and subsequent specialty consultations and provide patient care to the patient and their families.
  • Help in the development and performance of specialty service, educational activities, program evaluation, program marketing and outcomes research.
  • Help in meeting the needs of the hospital's community in relation to cancer education, screening, and prevention.
  • Responsible for scheduling biopsy orders, including review of prior mammograms, coordinating with Authorizations and coordinating Radiological protocol when needed.
  • Responsible for all biopsy tracking, including benign biopsy follow-up and coordination.
  • Improve the care experience of the breast cancer patient and their family.
  • Responsible for MQSA data collection for all outpatient breast imaging sites.
  • Also responsible for comprehensive data collection for NAPBC such as: Radiologist, CMEs and Technologist, CEs yearly.
  • Coordinate and document Radiology/Pathology conference in reviewing all breast pathology.
  • Develop and execute outreach to the minorities and underserved populations utilizing scientific methods and measurements to measure effectiveness.
  • Involved with the development and tracking of grant proposal.
  • Administrative duties, upload imaging, help fix administrative errors, checking patients in and out, Scheduling appointments (mammograms, breast ultrasounds, breast biopsies), Referral requests to PCP and Nurse Navigators, Collecting co-pays, Telephones, Translating (Spanish to English & vice versa), and Scanning needed documents into patient's electronic chart.

Medical Assistance

Tahoe Fracture & Orthopedic Medical Clinic
10.2010 - 04.2011
  • Telephones, Scheduling, Precertification/Authorizations, Translating (Spanish to English & vice versa), Charting, and Filling.

Office Manager

Incline Medical
01.2001 - 01.2010
  • Company Overview: Business Closed
  • Supervising an administrative assistant, Telephones, Billing, Financials, Precertification/Authorizations, Translating (Spanish to English & vice versa), Charting, and Filling.
  • Business Closed

Education

Bachelor of Science - Human Services Management

University of Phoenix

Associates Degree - Health & Human Services Management

University of Phoenix

Certificate - Administrative Medical Specialist

UNR

Graduate -

Incline High School

Skills

  • Bilingual (fluent in Spanish & English)
  • Microsoft applications
  • Video conferencing
  • MS Teams
  • Microsoft medical
  • Med ware
  • EPIC
  • Synapse

Special Skills And Abilities

  • Bilingual (fluent in Spanish & English)
  • Computers: Microsoft applications, video conferencing, MS Teams, Microsoft medical, Med ware, EPIC, Synapse.

Career Accomplishments

  • Breast Health Coordinator/Patient Access Rep, Renown Breast Health Center, 04/01/11,Work with the Medical Director, referring physicians and interdisciplinary team participate in multidisciplinary Breast cancer conferences and subsequent specialty consultations and provide patient care to the patient and their families., Help in the development and performance of specialty service, educational activities, program evaluation, program marketing and outcomes research., Help in meeting the needs of the hospital's community in relation to cancer education, screening, and prevention., Responsible for scheduling biopsy orders, including review of prior mammograms, coordinating with Authorizations and coordinating Radiological protocol when needed., Responsible for all biopsy tracking, including benign biopsy follow-up and coordination., Improve the care experience of the breast cancer patient and their family., Responsible for MQSA data collection for all outpatient breast imaging sites., Also responsible for comprehensive data collection for NAPBC such as: Radiologist, CMEs and Technologist, CEs yearly., Coordinate and document Radiology/Pathology conference in reviewing all breast pathology., Develop and execute outreach to the minorities and underserved populations utilizing scientific methods and measurements to measure effectiveness., Involved with the development and tracking of grant proposal., Administrative duties, upload imaging, help fix administrative errors, checking patients in and out, Scheduling appointments (mammograms, breast ultrasounds, breast biopsies), Referral requests to PCP and Nurse Navigators, Collecting co-pays, Telephones, Translating (Spanish to English & vice versa), and Scanning needed documents into patient's electronic chart.
  • Medical Assistance, Tahoe Fracture & Orthopedic Medical Clinic, 10/01/10, 04/01/11, Carson City, NV, Telephones, Scheduling, Precertification/Authorizations, Translating (Spanish to English & vice versa), Charting, and Filling.
  • Office Manager, Incline Medical, 01/01/01, 01/01/10, Incline Village, NV, 89451, Supervising an administrative assistant, Telephones, Billing, Financials, Precertification/Authorizations, Translating (Spanish to English & vice versa), Charting, and Filling.

Timeline

Intake Coordinator

Renown Adult Medical Oncology & Hematology
08.2024 - Current

Breast Health Coordinator/Patient Access Rep

Renown Breast Health Center
04.2011 - 08.2024

Medical Assistance

Tahoe Fracture & Orthopedic Medical Clinic
10.2010 - 04.2011

Office Manager

Incline Medical
01.2001 - 01.2010

Associates Degree - Health & Human Services Management

University of Phoenix

Certificate - Administrative Medical Specialist

UNR

Graduate -

Incline High School

Bachelor of Science - Human Services Management

University of Phoenix
Margarita Franco