Experienced with managing health initiatives and coordinating community wellness programs. Utilizes strong organizational and communication skills to plan and execute impactful health projects. Knowledge of health education and preventive care strategies to promote community well-being.
Overview
24
24
years of professional experience
Work History
Intake Coordinator
Renown Adult Medical Oncology & Hematology
08.2024 - Current
Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
Completed intake assessment forms and filed clients' charts.
Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
Collaborated with healthcare professionals to ensure patients received appropriate services and resources.
Answered phone calls and provided new clients with required paperwork to initiate service.
Contributed to a positive work environment through effective teamwork and open communication among colleagues.
Breast Health Coordinator/Patient Access Rep
Renown Breast Health Center
04.2011 - 08.2024
Work with the Medical Director, referring physicians and interdisciplinary team participate in multidisciplinary Breast cancer conferences and subsequent specialty consultations and provide patient care to the patient and their families.
Help in the development and performance of specialty service, educational activities, program evaluation, program marketing and outcomes research.
Help in meeting the needs of the hospital's community in relation to cancer education, screening, and prevention.
Responsible for scheduling biopsy orders, including review of prior mammograms, coordinating with Authorizations and coordinating Radiological protocol when needed.
Responsible for all biopsy tracking, including benign biopsy follow-up and coordination.
Improve the care experience of the breast cancer patient and their family.
Responsible for MQSA data collection for all outpatient breast imaging sites.
Also responsible for comprehensive data collection for NAPBC such as: Radiologist, CMEs and Technologist, CEs yearly.
Coordinate and document Radiology/Pathology conference in reviewing all breast pathology.
Develop and execute outreach to the minorities and underserved populations utilizing scientific methods and measurements to measure effectiveness.
Involved with the development and tracking of grant proposal.
Administrative duties, upload imaging, help fix administrative errors, checking patients in and out, Scheduling appointments (mammograms, breast ultrasounds, breast biopsies), Referral requests to PCP and Nurse Navigators, Collecting co-pays, Telephones, Translating (Spanish to English & vice versa), and Scanning needed documents into patient's electronic chart.
Medical Assistance
Tahoe Fracture & Orthopedic Medical Clinic
10.2010 - 04.2011
Telephones, Scheduling, Precertification/Authorizations, Translating (Spanish to English & vice versa), Charting, and Filling.
Office Manager
Incline Medical
01.2001 - 01.2010
Company Overview: Business Closed
Supervising an administrative assistant, Telephones, Billing, Financials, Precertification/Authorizations, Translating (Spanish to English & vice versa), Charting, and Filling.
Business Closed
Education
Bachelor of Science - Human Services Management
University of Phoenix
Associates Degree - Health & Human Services Management
University of Phoenix
Certificate - Administrative Medical Specialist
UNR
Graduate -
Incline High School
Skills
Bilingual (fluent in Spanish & English)
Microsoft applications
Video conferencing
MS Teams
Microsoft medical
Med ware
EPIC
Synapse
Special Skills And Abilities
Bilingual (fluent in Spanish & English)
Computers: Microsoft applications, video conferencing, MS Teams, Microsoft medical, Med ware, EPIC, Synapse.
Career Accomplishments
Breast Health Coordinator/Patient Access Rep, Renown Breast Health Center, 04/01/11,Work with the Medical Director, referring physicians and interdisciplinary team participate in multidisciplinary Breast cancer conferences and subsequent specialty consultations and provide patient care to the patient and their families., Help in the development and performance of specialty service, educational activities, program evaluation, program marketing and outcomes research., Help in meeting the needs of the hospital's community in relation to cancer education, screening, and prevention., Responsible for scheduling biopsy orders, including review of prior mammograms, coordinating with Authorizations and coordinating Radiological protocol when needed., Responsible for all biopsy tracking, including benign biopsy follow-up and coordination., Improve the care experience of the breast cancer patient and their family., Responsible for MQSA data collection for all outpatient breast imaging sites., Also responsible for comprehensive data collection for NAPBC such as: Radiologist, CMEs and Technologist, CEs yearly., Coordinate and document Radiology/Pathology conference in reviewing all breast pathology., Develop and execute outreach to the minorities and underserved populations utilizing scientific methods and measurements to measure effectiveness., Involved with the development and tracking of grant proposal., Administrative duties, upload imaging, help fix administrative errors, checking patients in and out, Scheduling appointments (mammograms, breast ultrasounds, breast biopsies), Referral requests to PCP and Nurse Navigators, Collecting co-pays, Telephones, Translating (Spanish to English & vice versa), and Scanning needed documents into patient's electronic chart.
Medical Assistance, Tahoe Fracture & Orthopedic Medical Clinic, 10/01/10, 04/01/11, Carson City, NV, Telephones, Scheduling, Precertification/Authorizations, Translating (Spanish to English & vice versa), Charting, and Filling.
Office Manager, Incline Medical, 01/01/01, 01/01/10, Incline Village, NV, 89451, Supervising an administrative assistant, Telephones, Billing, Financials, Precertification/Authorizations, Translating (Spanish to English & vice versa), Charting, and Filling.
Timeline
Intake Coordinator
Renown Adult Medical Oncology & Hematology
08.2024 - Current
Breast Health Coordinator/Patient Access Rep
Renown Breast Health Center
04.2011 - 08.2024
Medical Assistance
Tahoe Fracture & Orthopedic Medical Clinic
10.2010 - 04.2011
Office Manager
Incline Medical
01.2001 - 01.2010
Associates Degree - Health & Human Services Management
University of Phoenix
Certificate - Administrative Medical Specialist
UNR
Graduate -
Incline High School
Bachelor of Science - Human Services Management
University of Phoenix
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