Nicholas Walker

• Explain policies and expectations to potential clients during the interview process
• Provided excellent customer service to potential clients and family members, and healthcare providers during the intake process.
• Maintained strict confidentiality of patient information
• Reduced errors in patient data entry with thorough verification processes and attention to detail.
• Completed intake assessment forms
• Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
• Take client through orientation of the program
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• Communicated effectively with employees at all levels regarding safety expectations and performance standards, fostering a culture of accountability.
• Investigated incidents thoroughly, providing detailed reports and recommendations for corrective actions.
• Reduced accident rates through the implementation of comprehensive safety training programs for employees.
• Assisted in the development of contingency plans for potential natural disasters, ensuring that proper protocols were in place to minimize damage and protect employees.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Coordinates security and safety activities to safeguard ministry assets, employees, guests, or others on ministry’s property;

Analyses and evaluates safety and security operations to identify risks or opportunities for improvement;

• Researches and creates or implements safety and security standards, policies and regulations;

• Conducts physical examinations of property to ensure compliance with safety and security policies and regulations;

• Collects and analyses safety and security data to determine security needs, security programme goals or programme accomplishments;

• Writes security related documents such as incident reports and tactical or strategic initiatives;

• Trains staff in safety and security rules and practices;