Effective communicator with strong crisis management skills. Experienced in coordinating patient care and creating tailored service plans to enhance patient advocacy and support.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Intake Coordinator
New Vision
Monticello, AZ
08.2022 - 02.2025
Managed patient intake process and documentation for timely service delivery.
Coordinated communication between patients and healthcare providers effectively.
Created individualized service plans for each client based on their unique needs and goals.
Attended trainings on topics such as trauma-informed care, cultural competence, ethics.
Wait Staff Member
Pine Bluff Country Club
Pine Bluff, Arkansas
05.2020 - 08.2022
Maintained cleanliness and organization of dining area.
Provided excellent customer service to ensure repeat customers.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Education
Bachelor of Science - Psychology
Southern Arkansas University
Magnolia, AR
05-2022
Master of Science - Mental Health Counseling
Southern Arkansas University
Magnolia, AR
12-2025
Skills
Team collaboration
Time management
Effective communication
Crisis management
Adaptability
Positive and professional
Service planning
Patient advocacy
Charting and clinical documentation
Active listening
Certification
Basic Life Support (BLS) - American Heart Association CPR and First Aid