Open To Work
Margarita Hanief
Tonawanda
Summary
People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.
Skilled Team Leader with experience in supervising, training, and motivating teams. Strengths include project management, conflict resolution, and effective communication skills. Have contributed to past roles by improving team performance and enhancing workflow efficiency.
Overview
20
20
years of professional experience
Work History
Team Leader
Target
Buffalo
03.2025 - Current
- Led team in daily operations and ensured adherence to company standards.
- Trained new team members on policies and procedures for efficient service.
- Coordinated staff schedules to optimize coverage during peak hours.
- Managed inventory levels, restocking products as needed throughout the store.
- Resolved customer inquiries and complaints to maintain satisfaction and loyalty.
- Implemented merchandising strategies to enhance product visibility and appeal.
- Collaborated with management on performance evaluations and staff development plans.
- Maintained a positive work environment that promoted collaboration between team members.
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
Assistant Store Manager
Rite Aid
Buffalo
10.2017 - 10.2024
- Delegating duties to associates
- Managing day to day operations.
- Assisting store manager on store merchandising.
- Supervised team members to ensure excellent customer service standards.
- Assisted in managing daily store operations and staff schedules.
- Trained new employees on store policies and operational procedures.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Ensured compliance with health and safety regulations throughout the store.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
Hostess
The Archer
Buffalo
12.2013 - 05.2015
- Greeting guest
- Seating guest
- Managing reservations
Receptionist
Beyond Boundaries Therapy
Buffalo
04.2013 - 05.2013
- Answering phone calls
- Accepting cases for therapists
- Monitoring caseloads for therapists
Substitute
Westminster
Buffalo
11.2011 - 01.2012
- Plan activities that would stimulate growth in language, social and motor skills.
- Provided children with individual attention.
- Communicated with parents on a regular basis.
Office Clerk
Vincennes Academy
08.2008 - 11.2008
- Assist clientele as they enter office and via phone
- Perform filing, data management, drafting and editing short office memos
- Assist with all other office administrative duties
PCA
WNY Independent Living Project
08.2007 - 04.2008
- Light housekeeping
- Cooking
- Monitoring health
Tutor
Eugenio Maria De Hostos Charter School
08.2006 - 06.2007
- Quickly built classroom management skills while gaining strong understanding of various educational styles.
- Created a safe and comfortable atmosphere for
Office Clerk
Personal Care Therapeutics
08.2005 - 11.2005
- Improved efficiency by introducing new work processes in the clerical work arena.
- Sort incoming mails, letters and hand-deliver it to the concerned person.
- Maintain filing and storing system for official documents.
Education
Associate of Science - EEarly Childhood Education
Erie Community College
Buffalo, NY 01.2010 - 01/2012
Monroe Community College
High School Diploma -
Lafayette High School
Skills
- Dependable
- Result-oriented
- Bilingual communication
- Fast learneer
- Motivated to learn
- Willingness to gain new knowledge
- Willingness to gain new experience
- Team management
- Inventory management
- Customer service
- Performance evaluation
- Visual merchandising
- Operational efficiency
- Scheduling coordination
- Conflict resolution
- Problem solving
- Effective communication
- Leadership development
- Time management
- Daily workflow improvement
- Deadline management
- Performance evaluations
- Documentation and reporting
- Overtime management
- People management
- Complex Problem-solving
Cover Letter
Dear Hiring Manager,
I am seeking employment with your organization. I am dependable, devoted, and goal oriented. I am confident I will do well with any new challenges and will use my experience and training as an advantage in achieving the best results with duties assigned to me. I have strong communication, customer service, office, and administrative skills. I have experience with a variety of software programs, including Microsoft Office and Excel. With my educational background and bilingual skills I am confident I can make a contribution to your department. My attached resume illustrates the knowledge, skills and work experience I have achieved. Thank you for your consideration. I look forward to hearing from you to arrange an interview.
Sincerely,
Margarita Hanief
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
HybridOn-SiteSalary Range
$45000/yr - $200000/yrTimeline
Team Leader
Target
03.2025 - Current
Assistant Store Manager
Rite Aid
10.2017 - 10.2024
Hostess
The Archer
12.2013 - 05.2015
Receptionist
Beyond Boundaries Therapy
04.2013 - 05.2013
Substitute
Westminster
11.2011 - 01.2012
Associate of Science - EEarly Childhood Education
Erie Community College
01.2010 - 01/2012
Office Clerk
Vincennes Academy
08.2008 - 11.2008
PCA
WNY Independent Living Project
08.2007 - 04.2008
Tutor
Eugenio Maria De Hostos Charter School
08.2006 - 06.2007
Office Clerk
Personal Care Therapeutics
08.2005 - 11.2005
Monroe Community College
High School Diploma -
Lafayette High School