Margarita Hare
Conroe,TX
Summary
Dynamic professional with over 25 years of industry experience, including a decade in senior leadership roles. Proven expertise in designing and implementing comprehensive training and development programs that enhance team performance and drive organizational success. Committed to achieving 100% guest satisfaction through strategic initiatives and a focus on continuous improvement. Results-oriented leader dedicated to fostering a culture of excellence and innovation.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
20
20
years of professional experience
1
1
Certification
Work History
The Henry
Fox Restaurant
Houston, TX
10.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Balanced self-directed work with active participation in team initiatives to drive project success.
- Championed initiatives that fostered quick learning and adaptability in dynamic settings. Achieved a 15% improvement in order accuracy. Drove a 10% increase in average check size through strategic upselling training and daily pre-shift briefings. Elevated customer satisfaction levels to 89%. Streamlined time to competency by 20% through creative educational approaches and continuous evaluation. Sustained employee retention at 85%, marking the highest rate within the organization. Enhanced profitability through strategic table plotting techniques for the host team to maximize turnover.
General Manager
Fielding's Culinary Group
Houston, TX
09.2024 - 12.2025
- Managed payroll and scheduling functions while implementing comprehensive training and development strategies for new hires.
- Oversaw staff training programs, improving team performance and retention rates.
- Developed strategic marketing initiatives, increasing brand awareness and customer engagement.
- Launched targeted training initiatives that significantly boosted team effectiveness and morale, achieving a retention rate of 98%.
- Developed and implemented initiatives to strengthen community ties, resulting in a 42% increase in foot traffic within the first month.
- Streamlined labor control processes through template usage, contributing to improved variable oversight and financial performance.
Assistant Restaurant Manager
The Capital Grille
Houston, TX
03.2009 - 09.2024
- Analyzed and optimized operational procedures to maximize efficiency and maintain high levels of guest satisfaction. 4.8 guest satisfaction
- Ensured compliance with health department regulations by maintaining a clean and safe dining Never failed inspection
- Facilitated performance evaluations to support professional growth and improve management effectiveness within the store.
- Enhanced service delivery by actively managing waitstaff and bussers during busy dinner shifts.
- Improved staff morale through effective communication skills and motivational techniques, resulting in enhanced teamwork and productivity.
- Achieved timely and accurate labor and sales reporting, facilitating informed business decisions. Enhanced reporting processes, resulting in improved data reliability. Drove initiatives to optimize reporting efficiency and effectiveness.
- Scheduling
- Events coordinating
- Supervised daily restaurant operations, ensuring high service standards and guest satisfaction.
- Trained and mentored staff on hospitality best practices and operational procedures.
Bar Manager
The Reserve 101
Houston, TX
10.2006 - 04.2008
- Established rapport with local community organizations to create mutually beneficial partnerships that increased brand visibility.
- Enhanced team productivity through effective scheduling and task delegation.
- Crafted and launched innovative cocktail selections to enhance customer satisfaction based on market analysis insights.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing 15% improvement over prior onboarding process.
Education
High School Diploma -
Katy High School
Katy, TX05-1999
Associate of Applied Science - Business
HCC
High School Diploma -
Skills
- Simultaneous task management
- Proficient in Spanish
- Conflict resolution
- Efficient task coordination
- Customer relationship building
- Cash transaction processing
- Team cohesion enhancement
- Reservation system proficiency
- Time management
- Teamwork and collaboration
- Friendly, positive attitude
- Problem-solving
Certification
- Certified Wine sommelier
Languages
Spanish
Native or Bilingual
Timeline
The Henry
Fox Restaurant
10.2025 - Current
General Manager
Fielding's Culinary Group
09.2024 - 12.2025
Assistant Restaurant Manager
The Capital Grille
03.2009 - 09.2024
Bar Manager
The Reserve 101
10.2006 - 04.2008
High School Diploma -
Katy High School
Associate of Applied Science - Business
HCC