Margarita Lopez
Tolleson,AZ
Summary
Highly motivated and enthusiastic with superior skills in working both team based and independent capacities excellent Management/ Marketing skills with 10 years of experience in business planning and oversight. I'm wanting to leverage my experience while continuing to be challenged. Being able to share my breadth of experience and abilities, affecting mutual employee and employer growth and success. Successful at working with diverse ideas to develops comprehensive approaches to marketing plans, ideally working with a company that puts value on everything they do. Honest and Ethical.
Overview
12
12
years of professional experience
Work History
Field Marketing Representative
Pain Stop Clinics
Phoenix, AZ
06.2019 - 04.2020
- Cultivated long-term relationships with clients
- Collaborated with supervisors to strengthen and enhance relationships
- Answered questions and addressed problems and complaints in person and via phone
- Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding our services
- Achieved sales goals, increasing revenue
- Presented professional appearance at all times
- Planned and followed through with marketing plans
- Networked to build client base and promote to new and existing.
Practice Manager
Pain Stop Clinics
Phoenix, AZ
04.2018 - 06.2019
- Managed Office operations, including hiring, training and motivating team
- Created and implemented policies and procedures for effective practice management
- Built and maintained loyal, long-term attorney and medical relationships through effective account management
- Designed sales and service strategies to improve revenue and retention
- Supported the entire practice's staff, which boosted efficiency and improved the overall process flow
- Communicated with patients with compassion while keeping medical information private
- Ordered all supplies needed for the office and kept tabs on inventory levels
Office Manager
Maryvale Chiropractic
Phoenix, AZ
05.2010 - 04.2018
- Oversaw digital patient charting, including data entry and administrative duties regarding insurance, billing and accounts receivable
- Managed daily operations within office by supporting continuous delivery of excellent services and care
- Communicated with patients to resolve inquiries, schedule appointments and address billing questions
- Completed billing, collections and reporting duties on daily basis
- Collaborated closely with clinic director to effectively smooth and improve office operations
- Monitored office inventory to maintain adequate supply levels and order products
- Sales / Advertising
Team Lead
Target
Litchfield, AZ
06.2008 - 07.2010
- Delegated daily tasks to team members to optimize team productivity
- Cleaned work areas regularly to keep team efficient and eliminate any safety concerns
- Able to manage time properly to give optimal performance
- Answered and guided any customer questions along with helping resolve customer concern
- Properly managed phone calls and directed where needed
- Ability to present ideas quickly while being under stress
Education
Associate General Studies -
Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ2015
Associate of Arts -
Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZ01-2015
MAA -
Apollo College
Phoenix, AZ2009
Skills
- Management Skills/ Marketing Strategy
- Sales strategy familiarity
- Reliable and Adaptable
- Persuasive and Perseverance
- Active Listening and Excellent Communication
- Positive Outlooks
- Goal setting
- Customer retention
- Calm under pressure
- Fluent in Spanish
Timeline
Field Marketing Representative
Pain Stop Clinics
06.2019 - 04.2020
Practice Manager
Pain Stop Clinics
04.2018 - 06.2019
Office Manager
Maryvale Chiropractic
05.2010 - 04.2018
Team Lead
Target
06.2008 - 07.2010
Associate General Studies -
Maricopa Community Colleges - Estrella Mountain Community College
MAA -
Apollo College
Associate of Arts -
Maricopa Community Colleges, Estrella Mountain Community College