Margarita Mencias
Las Vegas,NV
Summary
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
5
5
years of professional experience
Work History
Beauty Advisor
Sally Beauty
12.2021 - 11.2024
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Addressed customer inquiries promptly and professionally, resolving issues efficiently while maintaining a courteous demeanor.
- Actively promoted store events and promotions to encourage customer participation and drive sales growth.
- Managed inventory levels to ensure availability of best-selling items, minimizing stockouts.
Sales Associate
Hot Topic
10.2020 - 05.2021
- Maintained high-level knowledge of the store's products to help assist customers needs while informing them of in store promotions;
- Kept record of customer's entering and exiting the establishment, in compliance with the CDC guidelines
- Managed returns, exchanges and refunds in accordance with store policy.
Shift Leader
Wingstop
11.2019 - 07.2020
- Investigate and resolve complaints regarding service quality and accommodations.
- Establish standards for personnel performance and customer service.
- Review work procedures and operational problems to determine ways to improve performance.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhere to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
Education
Bachelor of Science - Mathematics
University of Nevada, Las Vegas
05.2025
Skills
- Math Skills
- Communications
- Training assistance
- Organization and multitasking
- Can quickly adapt to new software
- Customer service
Languages
Filipino
Native or Bilingual
Timeline
Beauty Advisor
Sally Beauty
12.2021 - 11.2024
Sales Associate
Hot Topic
10.2020 - 05.2021
Shift Leader
Wingstop
11.2019 - 07.2020
Bachelor of Science - Mathematics
University of Nevada, Las Vegas
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