Margarita Morfin
MBA, MSc MSL, PMP
Washington
Summary
Results-driven professional with an MBA and a Master's in Strategy and Management, offering 17+ years of experience in technology leadership within the telecommunications industry. Specializes in driving large-scale transformations, optimizing operations, and aligning technology with business strategy to deliver measurable results. Expertise includes leading cross-functional teams, managing complex projects, and executing AI-driven initiatives and 5G innovations that enhance efficiency and scalability. Proven track record of improving operational performance and enabling sustainable growth positions to effectively solve complex business challenges. Passionate about applying strategic insights and operational excellence to deliver value, excited to leverage management consulting experience to drive impact and innovation.
Overview
17
17
years of professional experience
7
7
years of post-secondary education
5
5
Certificates
Work History
Senior Technical Program Manager
T-Mobile US
09.2021 - Current
- 5G Network Slicing & QoD: Led the launch of T-Mobile’s first 5G Network Slicing service, driving monetization through QoD for enterprise and IoT
- Partnered with Corporate Strategy & Product teams to design the solution, develop APIs, and ensure seamless integration to enhance network performance and create new revenue streams
- LTE Legacy Sprint RAN Decommissioning & Spectrum Reframing: Led the nationwide LTE RAN decommissioning, overseeing RAN, Core Networks, and data centers
- Directed spectrum reallocation for 5G expansion, optimizing capacity and performance
- AI-Driven RF Network Optimization: Implemented AI tools for RF network performance and design, streamlining optimization and leading the migration to new RF design tools, improving accuracy and efficiency
- Infrastructure & Data Center Expansion: Managed large-scale infrastructure projects, including data center builds and hardware deployments
- Led the development of T-Mobile’s second Core Lab in Overland Park for advanced network testing and validation
- 5G SA Applications for TFB: Designed and deployed 5G Standalone (SA) applications for T-Mobile for Business (TFB), enabling next-generation services and ensuring seamless integration with the 5G SA network
- IoT & DevEdge Integration: Developed the IoT and slicing strategy and roadmap, integrating 5G slicing into DevEdge to enable developers to build scalable and innovative solutions
- AI & Automation for Network Operations: Drove AI tools adoption in NTAC, enabling predictive failure detection and automation, reducing network downtime and improving reliability
- Agile Hardware Implementation: Designed and implemented an Agile framework for hardware related projects, reducing installation and testing delays by 30% and enhancing cross-functional collaboration
Senior OEM Technical Account Manager
T-Mobile US
06.2020 - 09.2021
- Developed and maintained strategic partnerships with OEM vendors, ensuring alignment with T-Mobile's broader corporate strategy and goals
- Managed the lifecycle of multiple mobile device projects, including technical escalations, ensuring on-time delivery and budget adherence
- Analyzed key performance metrics and market trends to provide strategic insights, optimizing client satisfaction and supporting long-term client retention
- Facilitated T-Mobile Network Compliance and Certification processes for OEM partners, streamlining integration with T-Mobile’s technical standards and strategic goals
Senior Systems Architecture Project Lead
T-Mobile US
05.2018 - 06.2020
- Led the strategic analysis and decision-making process for quarterly feature adoption and implementation across T-Mobile’s 4G and 5G RAN networks
- Assessed new RAN features and software releases, determining their business and technological value while ensuring alignment with T-Mobile’s competitive strategy
- Developed and executed IT and network roadmaps for feature integration, collaborating with executive leadership, cross-functional teams, and external vendors to ensure seamless deployment in each nationwide software release
- Managed the full lifecycle of 4G and 5G RAN network solutions, overseeing feature evaluations, prioritization, and deployment to enhance network performance, innovation, and customer experience
- Led the end-to-end nationwide implementation of RAN software and hardware updates, coordinating with lab teams for testing, market and regional teams for deployment, and executive leadership for strategic planning
- Ensured that each software and hardware release met performance, scalability, and business objectives while minimizing risks to live networks
Senior RAN Project Lead
AT&T Mobility Labs
03.2014 - 05.2018
- Led strategic planning and resource allocation for major RAN network initiatives, including FirstNet, Wireless Local Loop, and Carrier Aggregation, ensuring seamless feature validation and deployment
- Managed the full product lifecycle for Nokia and Ericsson RAN solutions, driving market analysis, vendor collaboration, and nationwide implementation
- Oversaw lab testing and integration of new RAN hardware and software, working with OEM partners, cross-functional teams, and regional engineers to validate network performance and reliability
- Developed strategic roadmaps for hardware and software upgrades, aligning deployments with corporate objectives and operational efficiencies
- Led nationwide software releases and hardware rollouts, optimizing testing, risk assessment, and deployment timelines to ensure smooth transitions and network stability
- Drove adoption of next-generation RAN technologies, evaluating new Ericsson and Nokia features and guiding strategic decision-making on network evolution and performance optimization
RF and UTRAN Lead Consultant
Aircom International
05.2013 - 12.2013
- Led nationwide RAN network configuration and optimization audits for Nextel Mexico, aligning outcomes with corporate goals for service improvement and network performance
- Implemented Agile methodologies to enhance RF tuning, drive testing processes, and coverage data analysis, improving project execution efficiency
- Delivered strategic recommendations for network performance improvements and infrastructure upgrades
Senior Integration Engineering Lead
Ericsson
04.2010 - 05.2013
- Managed the 4G network rehoming and hardware modernization projects for AT&T and T-Mobile, aligning project deliverables with corporate strategies for network enhancement
- Led a team of engineers through technical integrations and provided mentorship to ensure alignment with project goals and customer expectations
Wireless Technical Project Lead
Huawei Technologies
09.2007 - 03.2010
- Led the implementation and network design of the first 3G and 4G RAN networks in multiple cities across Central, South America and Mexico
- Negotiated and secured contracts for the first 3G and 4G networks in the Dominican Republic with Orange, contributing to the company's market expansion
Education
Master of Science - Management, Strategy and Leadership
Michigan State University
05.2023 - 12.2024
MBA - Business Management
ITAM
Mexico 09.2011 - 10.2012
Bachelor of Science - Electronics and Communications Engineering
IPN
Mexico 08.2003 - 12.2007
Skills
Strategic Thinking
Corporate Strategy Development
Digital Transformation
Innovation Initiatives
Cross-functional Team Leadership
Stakeholder Management
Data-driven Decision Making
Market Trend Analysis
Data Analytics
Risk Management
Risk Mitigation
AI
Automation Solutions
Operational Efficiency
Agile Methodologies
Transformation
Program Management
Project Management
JIRA
PMP
Cloud Technology Deployment
SaaS
IaaS
NaaS
API Integration
API Development
Software Development Lifecycle
SDLC
DevOps
Organizational Change Management
Innovation
Process Improvement
Certification
Project Management Professional (PMP)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Master of Science - Management, Strategy and Leadership
Michigan State University
05.2023 - 12.2024
PMI Agile Certified Practitioner (PMI-ACP)
09-2021
Senior Technical Program Manager
T-Mobile US
09.2021 - Current
Project Management Professional (PMP)
05-2021
Product Management Certification
12-2020
Senior OEM Technical Account Manager
T-Mobile US
06.2020 - 09.2021
Senior Systems Architecture Project Lead
T-Mobile US
05.2018 - 06.2020
Certified ScrumMaster (CSM)
08-2016
Certified Scrum Product Owner (CSPO)
08-2015
Senior RAN Project Lead
AT&T Mobility Labs
03.2014 - 05.2018
RF and UTRAN Lead Consultant
Aircom International
05.2013 - 12.2013
MBA - Business Management
ITAM
09.2011 - 10.2012
Senior Integration Engineering Lead
Ericsson
04.2010 - 05.2013
Wireless Technical Project Lead
Huawei Technologies
09.2007 - 03.2010
Bachelor of Science - Electronics and Communications Engineering
IPN
08.2003 - 12.2007