Margarita Navarro
Cicero,IN
Summary
Dedicated professional with a strong work ethic and exceptional customer service skills at Bath and Body Works, and as a waitress. Proven ability to lead teams, mentor new associates, and handle money accurately. Committed to creating positive experiences and a welcoming atmosphere, while effectively managing challenging situations. Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Burgerhaus
Valparaiso, IN
09.2022 - Current
- Job duties included; having clear communication and hands-on support with the staff, creating a warm and welcoming atmosphere for customers as well as personal relationships.
- Duties also included adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Enthusiasm and excellent service to customers was always displayed.
- Assisted in training new servers.
Key Holder Supervisor
Bath and Body Works
Michigan City, IN
06.2020 - 02.2023
- Job duties included; mentoring new sales associates to contribute to the store's positive culture, educating staff on strategies for handling difficult customers and challenging situations, training new employees on company policies, procedures, and best practices to ensure consistent performance across as a team.
- Job duties also included money handling.
Education
Licensed Esthetician -
Tricoci University of Beauty Culture, LLC.
Highland, IN04.2024
Core 40 Degree -
Portage High School
Portage, IN06.2021
Skills
Leadership
- Customer service
- Handling money
- Team player
- Communication
- Interpersonal skills
- Sales techniques
- Strong work ethic
Certification
- Dermalogica Skincare Knowledge
- Indiana State Board of Cosmetology and Barber Examiners
Timeline
Server
Burgerhaus
09.2022 - Current
Key Holder Supervisor
Bath and Body Works
06.2020 - 02.2023
Licensed Esthetician -
Tricoci University of Beauty Culture, LLC.
Core 40 Degree -
Portage High School
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