Margarita Oquendo
Canyon Lake,TX
Summary
Results-oriented Digital Marketing Analyst with expertise in analyzing marketing trends and optimizing campaign performance. Proven ability to implement data-driven strategies that enhance brand visibility and support business objectives.
Overview
15
15
years of professional experience
Work History
Digital Marketing Analyst
Accident Ask a Pro Corp
Doral, FL
08.2024 - Current
- Analyzed digital marketing data to identify trends and optimize campaign performance.
- Developed and executed social media strategies to enhance brand visibility.
- Collaborated with cross-functional teams to align marketing efforts with business objectives.
- Monitored website analytics and user behavior to inform content strategy.
- Boosted online engagement 70%.
Financial Analyst
Financiera Centro, S.A – Panama
Panama City Panama
06.2017 - 01.2020
- Provided primary customer support to internal and external customers.
- Verified accuracy of all computer system information by updating data and improve system by 90%.
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
- Managed, tracked and monitored financial updates, watch lists and insurance files.
Quality Assurance Food Safety Technician
Moliendas Papelon, S.A MOLIPASA. – Venezuela
Guanare, Venezuela
03.2014 - 05.2017
- Development, implementation and monitoring of Hazard analysis and critical control points system (HACCP).
- Safety team review meetings scheduled and chaired to review performance effectiveness mitigating risk, improving performance and achieving customer satisfaction.
- Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
- Implemented ISO 9000 quality systems, defining business practices, leading to certification and better business practices.
- Created thorough audit reports, including results, recommendations and conclusions.
- Evaluated processes to assess and minimize personnel exposures to physical, ergonomic, chemical and biological and occupational hazards.
Documentation Analyst
Moliendas Papelon, S.A MOLIPASA.
Guanare, Venezuela
03.2012 - 02.2014
- Filed and maintained back-up copies of company forms and documentation.
- Updated training material, operation manuals, and technical guides to coincide with current standards.
- Collected consumer feedback and presented findings to management to target process improvements.
- Updated end-user documentation to support system changes.
- Consulted with development team to evaluate technical documentation needs.
- Prepared company forms with organized appearance to solicit services.
- Collaborated with quality assurance team to comply with regulatory requirements
Quality Management Analyst
Moliendas Papelon, S.A MOLIPASA.
Guanare, Venezuela
10.2010 - 02.2012
- Reported problems and any concerns to management.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
- Completed supporting documentation for testing procedures, including data capture forms, equipment logbooks and inventory forms.
Education
Bachelor of Science - Engineering
Experimental National University "Ezequiel Zamora"
Guanare, Venezuela07-2009
Skills
- Content strategy
- Strategic planning
- Project leadership
Languages
Spanish
Native or Bilingual
Timeline
Digital Marketing Analyst
Accident Ask a Pro Corp
08.2024 - Current
Financial Analyst
Financiera Centro, S.A – Panama
06.2017 - 01.2020
Quality Assurance Food Safety Technician
Moliendas Papelon, S.A MOLIPASA. – Venezuela
03.2014 - 05.2017
Documentation Analyst
Moliendas Papelon, S.A MOLIPASA.
03.2012 - 02.2014
Quality Management Analyst
Moliendas Papelon, S.A MOLIPASA.
10.2010 - 02.2012
Bachelor of Science - Engineering
Experimental National University "Ezequiel Zamora"