Summary
Overview
Work History
Education
Skills
Timeline
Generic

Margarita Puentes

Roanoke,TX

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Server

Walk On's Sports Bistreaux
01.2025 - 07.2025
  • Delivered exceptional customer service, boosting guest satisfaction and retention.
  • Managed dining area operations to maintain cleanliness and readiness for service.
  • Trained and mentored new servers on menu knowledge and service standards.
  • Collaborated with kitchen staff to ensure timely food delivery and order accuracy.

Pets Associate

Petsmart
03.2024 - 11.2024
  • Analyzed data trends to streamline workflows and enhance operational efficiency.
  • Implemented process improvements, resulting in increased team productivity.
  • Collaborated with cross-functional teams to ensure project alignment and positive outcomes.
  • Managed project timelines, ensuring compliance with deadlines and quality standards.

Sales Associate

Walgreens
03.2023 - 06.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Supervised and directed team members during assigned shifts, managed daily operations, and ensured a positive customer experience while upholding company policies.
  • Provided beauty product recommendations, assisted customers with cosmetics selection, and delivered personalized service to enhance the shopping experience.
  • Dedicated professional accustomed to working extended night shifts, ensuring continuous operation efficiency and attentivness during non-traditional hours.

Maintence Worker

ABM Industries
06.2020 - 04.2023
  • Applied problem-solving abilities to efficiently address challenges with limited supervision.
  • Adhered to safety protocols to prevent personal injury and ensure a secure work environment.
  • Completed daily, weekly, and monthly checklists on building equipment to document and track maintenance procedures.
  • Replaced light bulbs in indoor and outdoor fixtures and checked smoke and carbon monoxide detectors for proper functionality.
  • Sanitized areas of the environment to reduce spread of germs.
  • Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Performed preventive maintenance and repairs on various types of equipment.
  • Positively engaged with customers and maintained professional appearance as company representative.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • Reported issues to property manager so effective resolutions could be put into place.

Barista

McDonald's
08.2018 - 05.2019
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Crafted and served high-quality coffee beverages, provided exceptional customer service, and maintained a clean and organized cafe environment.
  • Efficiently processed customer transactions, handled cash and electronic payments, and maintained accuracy in financial transactions while providing excellent customer service.
  • Facilitated clear and concise communication within the team, ensuring a smooth flow of information and fostering a collaborative work environment .
  • Demonstrated exceptional organizational strategies to streamline workflows, enhance efficiency , and ensure all tasks were completed in a timely and structured manner.
  • proven ability to connect with others on a personal level, creating a welcoming and inclusive atmosphere that promotes teamwork, open communication, and a positive work culture.

Education

High School Diploma -

Byron Nelson High School
Trophy Club, TX
06.2019

Skills

  • Promotional Support
  • Product Sales
  • Contract Preparation
  • Order Processing
  • Verbal and written communication
  • Active listening
  • Team player
  • Critical thinking
  • Patience and empathy
  • Decision making

Timeline

Server

Walk On's Sports Bistreaux
01.2025 - 07.2025

Pets Associate

Petsmart
03.2024 - 11.2024

Sales Associate

Walgreens
03.2023 - 06.2023

Maintence Worker

ABM Industries
06.2020 - 04.2023

Barista

McDonald's
08.2018 - 05.2019

High School Diploma -

Byron Nelson High School

Similar Profiles

CREATE PROFILE