- Learning about culture throughout the world
Hi, I’m
Margarita Reyes-Gomez
Esthetician
Waukegan,IL
Summary
Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
3
years of professional experience
4
years of post-secondary education
2
Languages
Work History
Six Flags Great America Gurnee, IL
Six Flags Restroom Supervisor
06.2022 - Current
Job overview
- Monitored workflow to improve employee time management and increase productivity.
- Maintained compliance with company policies, objectives, and communication goals.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Achieved results by working with staff to meet established targets.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
Panera BreadLake Forest, IL
Crew Member
03.2023 - 06.2023
Job overview
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Stocked shelves to organize aisles in assigned department.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Operated cash register to ring up final bill and process various forms of payment.
McDonald’sPark City, IL
Crew Member
02.2021 - 06.2022
Job overview
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Worked front counter, drive-thru and other areas.
- Became familiar with products to answer questions and make suggestions.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Took orders, prepared meals, and collected payments.
- Trained new team members on procedures, customer service, and sales techniques.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Stocked shelves to organize aisles in assigned department.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Prepared products following restaurant, health, and safety standards and procedures.
- Operated cash register to ring up final bill and process various forms of payment.
Education
Warren Township High SchoolGurnee, IL
High School Diploma
08.2019 - 05.2023
University Overview
- Passed 2 additional math classes that were above graduation requirements.
- Theatre club member
Tricoci University of Beauty CultureLibertyville, IL
No Degree from Esthetics
Skills
Training and mentoring
Interests
- Creating a safe environment for my clients
- Improving my Spanish vocabulary
- Learning many massage treatments
- Discovering treatments for different concerns
- Creating a diverse skin care and makeup
- Creating a makeup brand that is inclusive and unique
- Learning about ingredients found in skin care and makeup
Motivations
- I found my passion in makeup when I was 14 years old and I fell in love with creating looks since then. Later, I discovered there are many careers in the beauty industry. Fast forward to 2023, I graduated high school with the deep passion for makeup I carried for 5 years so I decided to go to beauty school.
- I want to create a brand that is very open and honest to everyone.
- Building diversity is a big motivation of mine because I want to include everyone and acknowledge every skin type there is.
Timeline
Crew Member
Panera Bread
03.2023 - 06.2023
Six Flags Restroom Supervisor
Six Flags Great America
06.2022 - Current
Crew Member
McDonald’s
02.2021 - 06.2022
Warren Township High School
High School Diploma
08.2019 - 05.2023
Tricoci University of Beauty Culture
No Degree from Esthetics