Highly motivated, organized, disciplined, individual who has the ability to work well solely or within a team. Has excellent communication skills, both written and oral. Strives for excellence and takes pride in work and customer service.
Work History
Driver
10 Months
LongLeaf Rides | 09.2025 - 07.2026
Operated passenger vehicle safely, following traffic laws and company driving procedures.
Operated passenger vehicles safely, following traffic laws and company driving procedures.
Assisted passengers with boarding, luggage, and mobility needs while maintaining professional service.
Inspected vehicle before shifts, checked for maintenance issues and safety concerns.
Realtor
21 Years
12.2004 - 12.2025
Provided quality service to a wide range of diverse individuals
Educated buyers and sellers about the home buying/selling process
Helped clients determine the value of their property by conducting research and market analysis
Advised sellers on how to stage property in order to appeal to buyers
Created various advertising media to market to the public
Scheduled showings and hosted open house events for potential buyers
Negotiated contracts with buyers, sellers, and other agents
Explained in detail, the "Contract of Sale" and the "Listing Agreement" to buyers/sellers
Located desirable properties for buyers
Coordinated meetings, home inspections, and settlements
Kept abreast of federal, state, and local real estate laws and ethics
Maintained organization of client files and business expenses
Projected annual income and created a cost analysis in order to estimate the payment of quarterly taxes
Community Sales Manager
1 Year 6 Months
05.2003 - 11.2004
Responsible for maintaining a clean and inviting office space
Greeted potential buyers with a warm welcome
Showed potential buyers various floor plans and models
Explained and executed the "Contract of Sale" to buyers
Advertised and promoted the builder and his product
Scheduled meetings and appointments with customers, site superintendents, and the builder
Scheduled appointments with customers for options and selections concerning their home
Scheduled and coordinated pre-settlement inspections with superintendent and customers to ensure that the finished product was satisfactory
Scheduled and coordinated final inspections with superintendent and customers and created a punch-list of items needed to be addressed prior to settlement
Followed through to ensure customer was satisfied after settlement
Administrative Assistant
6 Months
11.2002 - 05.2003
Maintained a clean and inviting office space
Greeted potential buyers with a warm welcome
Answered phones and scheduled appointments on behalf of the sales manager
Assisted sales manager with advertisements and promotions
Showed potential buyers various floor plans and models
Organized and maintained client files
Payroll Specialist
6 Years
Paychex, Inc | 09.1996 - 09.2002
Maintained base of over fifty (50) payroll clients which included multi-state payrolls
Contacted clients daily according to their schedule for payroll data, salary adjustments, tax allocations, and employee deductions or adjustments
Maintained knowledge of changes in wage and tax laws
Corresponded with federal, state, and local tax agencies on behalf of clients to resolve problems
Wrote penalty abatement letters to Internal Revenue Service and state agencies when necessary
Researched and resolved client and system problems to ensure payroll reports and tax returns were accurate
Organized and maintained client files
Established and maintained a positive working relationship with clients, agencies, and coworkers to promote a positive quality service image and to retain client base
Education
Bachelor of Arts - Communications
University at Albany | Albany, NY | 05-2006
Skills
Detail oriented and organized
Ability to multi-task and work well under pressure
Excellent written and oral communication skills
Provides quality customer service
Ability to work well with a range of diverse individuals
Highly motivated
determined and creative
Professional Skills
Proficient in Word Perfect
Microsoft Word
Power Point
Certification
Driver's License
Real Estate License
Languages
English
Additional information
Professional Skills
Proficient in Word Perfect, Microsoft Word, Power Point
Personal Information
Work Permit: Authorized to work in the US for any employer