Shannon Taylor
Huntington Beach
Summary
Dynamic Spa Supervisor - experience in facility development and staff training. Skilled in social media management and client outreach, driving engagement and retention through innovative specialty treatments and exceptional communication. Sales-focused, customer-oriented Esthetician skilled in various types of facials. Expertise in marketing and promotional events.
Overview
2
2
Certification
Work History
Spa Technician / Supervisor
Spa Gregories
Newport Beach, CA
09.1999 - Current
Facility development
Developed and launched successful specialty treatments, increasing profits.
Employee training with incredible feedback aiding in staff motivation and retention.
Educated new employees on procedures and policies complying with handbook requirements.
Owner/Operator
Remedies Skincare
Costa Mesa, CA
01.1992 - 01.1999
Created menu and treatments, designed and created business name and slogan. Executed all services, including facials, waxing and body treatment treatments, as well as Appointment booking product ordering inventory control, and accounting.
Education
High School Diploma -
Interlochen Arts Academy
Interlochen, MI Skills
Detail oriented organized
Interpersonal communication
Professional phone etiquette
Multitasking/task prioritization
Proficiency in Microsoft Office
Yelp management
Social media content, and management
Ability to increase client engagement and activity
Certification
Licensed Asthetician California
CAMTC Certification
Certified Spa Supervisor - ISPA
International Spa Association, Lexington, Kentucky 2015
Timeline
Spa Technician / Supervisor
Spa Gregories
09.1999 - Current
Owner/Operator
Remedies Skincare
01.1992 - 01.1999
High School Diploma -
Interlochen Arts Academy