MARGARITA RODRIGUEZ
Berwyn,IL
Summary
Working in the construction industry for these past years; I have acquired a wide array of knowledge and skill in all aspects in the administrative department. With excellent attention to detail and capable of working both independently and in a team setting. Strong ability to multitask and work under pressure with exceptional time management skills.
Overview
15
15
years of professional experience
Work History
Project Administrator/Accountant
Anning Johnson Company
03.2022 - Current
- Manage General Contractors compliance, billings and payments.
- Process extra work orders and invoice accordingly.
- Communicate and coordinate all potential projects from bidding stage to award and completion.
- Order and obtain waivers as needed (lien waivers).
- Order, review and maintain insurance certificates to ensure all parties gain access to the job site to stay on schedule.
- Work alongside project managers and estimators to ensure the logistics of every construction project from commencement to completion run smoothly.
- Process weekly payroll.
- Union Reports
Operations Conservation Representative
Combined Insurance
01.2014 - 03.2022
- Respond to incoming requests for cancellation of services and persuade our customers to remain with us.
- Collaborate with management to ensure quality service and customer satisfaction scores for all contacts.
- Primary contact for all inbound/outbound telephone calls. Check status of all policy changes on existing customers and take customer payments.
- Trainer: It consists of training, monitoring and answering any questions with new and current employees.
- Audit calls to make sure all calls are being handle in a professional manner.
Customer Sales representative
State Farm
01.2011 - 01.2014
- Service existing customers, obtains sale, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales and other lead factors.
- Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly analyses.
- Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
Education
High School Diploma -
William Wells Academy
Chicago, IL06-2000
Skills
- Microsoft Office
- Coins
- Payroll Process
- Autodesk/Plangrid
- Documentation management
- Problem-solving abilities
- Time management
- Multitasking Abilities
Accomplishments
Successfully led the transition to Autodesk software, quickly mastering the platform to ensure a smooth implementation and maintain office efficiency.
Languages
Spanish
Full Professional
Timeline
Project Administrator/Accountant
Anning Johnson Company
03.2022 - Current
Operations Conservation Representative
Combined Insurance
01.2014 - 03.2022
Customer Sales representative
State Farm
01.2011 - 01.2014
High School Diploma -
William Wells Academy