Margarita Smith
West Palm Beach,FL
Summary
Highly-motivated employee with multitasking and time management skills. Devoted to giving every customers/patient a positive and memorable experience.
Overview
19
19
years of professional experience
Work History
Communication Specialist
Mercy Hospital Oklahoma City
Oklahoma City, OK
08.2008 - 03.2020
- Collaborated with physicians to ensure patients were scheduled for the appropriate services.
- Verified Insurance information, obtained authorizations, and/or referrals for inpatient, and scheduled outpatient elective services.
- Assisted in billing requirements for various types of insurance plans.
- Performed administrative tasks for physicians and staff
- Evaluated medical insurance, processed payments and updated accounts to reflect balance changes.
Health Information Management Clerk
Heart Hospital of Oklahoma
Oklahoma City, Oklahoma
06.2018 - 01.2019
- Reviewed medical records for accuracy and completeness, ensuring compliance with HIPAA regulations.
- Processed Patient referrals, verified insurance coverage and obtained authorization.
- Compiled statistical reports on hospital utilization
- Entered accurate coding of medical records according to ICD-10 guidelines
- Provided technical support for staff members entering information into the EHR system.
Unit Secretary ICU and Oncology Department
Mercy Hospital Oklahoma City
Oklahoma City, OK
04.2001 - 07.2008
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Arranged hospital admissions for patients as required.
- Prepared reports for admissions and discharges and other statistics as required.
Education
Bachelor of Science - Business Administration And Management
Southern Nazarene University
Bethany, OK05-2015
Skills
- Insuranve Verification
- Interdepartamental Collaboration
- Problem-Solving
- Teamwork and Cooperation
- Medical Records Management
- Scheduling Appointments
- Patient Registration
- Preparing Treatment Rooms
- Time Management Abilities
- Knowledge of Epic Systems
- Administrative Support
- Managed front office operations
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Health Information Management Clerk
Heart Hospital of Oklahoma
06.2018 - 01.2019
Communication Specialist
Mercy Hospital Oklahoma City
08.2008 - 03.2020
Unit Secretary ICU and Oncology Department
Mercy Hospital Oklahoma City
04.2001 - 07.2008
Bachelor of Science - Business Administration And Management
Southern Nazarene University
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