Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Margarita Torres

Dallas,TX

Summary

Qualified professional customer service, multitasking,with highly goal-oriented nature and proficiency in meeting and exceeding established goals and objectives related to training, selling, education and client relations. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

12
12
years of professional experience

Work History

Property Manager

Self-employeed
Dallas, TX
03.2015 - 09.2024
  • Managed all maintenance requests from tenants in a timely manner.
  • Worked with vendors for services such as repairs, renovations, and landscaping.
  • Ensured all rent payments were collected on time.
  • Processed evictions when necessary.
  • Handled resident inquiries, complaints, and maintenance requests.
  • Collected rental fees, deposits, and payments.
  • Property maintenance repairs, maintenance, and preventive maintenance plans.
  • Rental agreements and contracts.

Real Estate Invester

Self-employeed
Dallas, TX
05.2022 - 07.2024
  • Conducted market research to identify potential sellers of real estate properties.
  • Negotiated purchase contracts with prospective sellers of real estate.
  • Organized open houses.
  • Performed administrative tasks such as preparing paperwork, scheduling appointments, answering phone calls and responding to emails.
  • Identified potential sellers through cold calling.
  • Research the local real estate market to find properties that have the potential to be flipped.
  • Engaged potential sellers through cold calls and door-to-door visits
  • Negotiate offers, secure property contracts
  • Oversaw property renovations and repairs
  • Oversee expenses for contractors
  • Prepared house for market and photographs

Housekeeping Supervisor

Carpdiem Homes
Dallas, TX
05.2023 - 10.2023
  • Monitored inventory levels and ordered supplies as necessary.
  • Designed daily cleaning routines for employees
  • Quality control: Inspected guest rooms and public areas to ensure they met established cleanliness standards.
  • Ensured that all safety protocols were followed by staff when using equipment such as vacuums or chemicals.
  • Resolved customer complaints related to housekeeping services
  • Scheduled employees' shifts according to checkouts.
  • Developed training programs for existing housekeepers on topics such as proper sanitation techniques or emergency procedures.
  • Provided feedback on employee performance, identifying areas of improvement while recognizing successes.
  • Responded promptly to maintenance requests from guests.
  • Performed periodic deep cleaning tasks in order to maintain high hygiene standards.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Record keeping: Prepare records and report damages to the maintenance team.

Restaurant Owner/Operator

Self-employeed
Dallas, TX
02.2013 - 05.2022
  • Recruited and onboarded new team members
  • Led staff meetings to coordinate responsibilities
  • Organizes and oversees the staff schedules.
  • Handled discipline and termination of employees.
  • Strong supervisory and leadership skills.
  • Resolved customer complaints effectively
  • Familiarity with food handling, safety, and other restaurant guidelines.
  • Inspect restaurant and equipment daily to verify health standards compliance
  • Supervised food preparation, ensuring adherence to safety protocols.
  • Weekly evaluates restaurant equipment for repairs and maintenance; schedules for service.
  • Marketing, managed social media accounts, responded to online reviews.
  • Estimate food and beverage costs.
  • Managed inventory and purchases food and supplies.
  • Maintained sales records and tracks cash receipts.
  • Maintained inventory of all needed supplies.
  • Familiarity with food handling, safety, and other restaurant guidelines.

Education

High School Diploma -

Town View Magnet school of Bussinnes
Dallas, TX
05-2004

Skills

  • Customer Service
  • Communication
  • Empathy
  • Time Management
  • Problem solving
  • Teamwork
  • Attention to detail
  • Adaptability
  • Work Ethic
  • Organization

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Housekeeping Supervisor

Carpdiem Homes
05.2023 - 10.2023

Real Estate Invester

Self-employeed
05.2022 - 07.2024

Property Manager

Self-employeed
03.2015 - 09.2024

Restaurant Owner/Operator

Self-employeed
02.2013 - 05.2022

High School Diploma -

Town View Magnet school of Bussinnes

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Margarita Torres