Compassionate, dedicated and patient focused LPN of 8+ years. Currently experienced with 2+ years as a Clinical Specialist in Sacral Neuromodulation providing quality care.
• Established, developed, and maintained positive business relationship with Customers and Patients.
• Provided clinical support in surgeries, troubleshooting and follow ups in hospitals and clinics.
• Trained in OR etiquette and Fluoroscopy
• Used clinical expertise, market & product knowledge to advance growth opportunities.
• Provided exceptional customer service to all customers.
• Educated customers' staff on technical matters relating to Axonics products and therapies.
• Completed proper Patient care documentation in Axonics Patient Care Management (PCM) system.
• Made and received patient calls/text through Axonics PCM system. Some calls can be after hours and on
weekends.
• Contributed to the achievement of quarterly goals associated with specific initiatives at the Area and/or
National level.
• Assisted with education/training of new employees.
• Managed inventory provided for case coverage and trunk stock.
• Expedited the resolution of customer problems and complaints to maximize satisfaction.
• Coordinated sales and marketing efforts with team members and other departments.
• Visited accounts regularly to replenish literature and established / maintained relationships with office staff.
• Worked closely with Territory Managers to drive sales growth in target accounts and key areas.
• Maintained high level of clinical, market and product knowledge.
• Completed all assigned trainings/in-service/didactics in a timely manner.
• Continuously improved through feedback.
• Managed personal expenses per company expense policy and report monthly in Concur.
•Maintained proper credentials for Hospital Systems in area.
•Supervised medical assistants with everyday duties.
•Completed clinical assessment checklist for new hires.
•Responsible for Monthly Safety Tracer which consisted of monitoring expiration dates on all medications,supplies, fire extinguishers and medical devices.
•Created staff schedule/ room assignments.
•Communicated with providers via EMR/Outlook email and telephone.
•Contacted patients with lab results in a timely manner.
•Sent refills on medications per MD request and Order diabetic supplies.
•Billed all patients seen under Nurse Schedule.
•Educated pre-natal patients on diabetic supplies and assisted with maternal fetal medicine follow up.
•Gathered vitals and patient intake.
•Performed phlebotomy and Covid/Flu testing.
•Administered IM & Subcutaneous vaccines.
•Performed pre-natal Non Stress Test.
• Charted vital sings, reconciled medication & entered pertinent patient information.
• Communicated with staff via EPIC; Delegated emails and replied promptly....
• Provided patient education based on visit needs; Instructed with prep for EGD/Colonoscopy
• Obtained medication prior-authorization/ Ordered and logged vaccines
• Ran POC Glucose test, urinalysis, urine pregnancy exam
• Collected/processed urine/tissue specimens.
• Performed Covid-19 Nasal swab, Fibroscan Ultrasound, Foley catheter insertion & bladder scan.
• Administered IM & SubQ vaccines and observed patient for possible reaction.
• Assisted and prepared exam room with supplies for sterile/non-sterile procedures: HRA, Cystoscopy, Urodynamic Test, Prostate biopsy, Fusion biopsy, Pessary care, Anal Pap, PTNS, I&D and wound-vac dressing change.
•Obtained vital signs, and directed emergent patient concerns to physician.
•Documented information into ECW EMR
•Administered Ordered: Medications (Oral, rectal, ocular or cutaneous route). IM, subcutaneous, intranasal or intradermal vaccine/injections & Nebulizer/oxygen treatments.
•Processed urinalysis, culture and sensitivity, vaginal swab, chlamydia testing, PAP smears, pregnancy test, throat cultures, stool culture, O&P, and occult blood collection.
•Performed Audiometry test and Snellen vision screening.
•Assisted with prenatal and GYN visits
•Prepared exam room for Women's Health procedures (PAP smears, Colposcopy, IUD insertion, Endometrial & Cervical Biopsy.)
•Provided pediatric vaccine education.