Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Margarita Williams

Las Cruces,NM

Summary

Proven caregiver and cleaning professional with a track record of enhancing patient quality of life and boosting client satisfaction at Matrix Home Health Care and Maggie Cleaning Services. Leveraged deep cleaning expertise and compassionate care to exceed expectations. Skilled in elderly care and commercial cleaning, demonstrating reliability and a commitment to excellence. Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus. Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings and municipal buildings nightly. Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.

Overview

17
17
years of professional experience

Work History

Caregiver

Matrix Home Health Care
02.2010 - 05.2018
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted patients with self-administered medications.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.

Cleaning Contractor

Maggie Cleaning Services
04.2011 - 10.2017
  • Enhanced customer satisfaction by providing thorough and efficient cleaning services.
  • Reduced client complaints by consistently meeting deadlines and adhering to high-quality standards.
  • Maintained a safe and healthy work environment with regular equipment maintenance and proper use of cleaning chemicals.
  • Demonstrated adaptability, handling various types of properties, including residential homes, offices, and commercial spaces.
  • Consistently followed safety protocols during the execution of cleaning tasks, resulting in zero workplace accidents or injuries.
  • Provided excellent customer service by addressing client concerns promptly and professionally.
  • Managed scheduling efficiently to accommodate multiple clients while minimizing travel time between job sites.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Continuously improved personal skills by participating in industry workshops and staying current on new products, techniques, and trends.

Housekeeper

Mesilla Valley Mental Health Hospital
03.2001 - 02.2004
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

Education

No Degree - High School

Secundaria Estatal #12
Cd. Juarez Chihuahua Mexico
07.1988

Skills

  • Respectful and Compassionate
  • Time Management
  • Elderly Care
  • Problem-Solving
  • Dependable and Responsible
  • Patient Care
  • Daily living assistance
  • Multitasking and Organization
  • Personal Hygiene Assistance
  • Basic Housekeeping
  • Housekeeping
  • Meal Preparation
  • Housekeeping tasks
  • Commercial cleaning proficiency
  • Residential Cleaning Experience
  • Deep cleaning expertise
  • Reliability and punctuality
  • Professional Appearance
  • Equipment operation know-how
  • Customer Service
  • Cleaning and sanitizing

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Cleaning Contractor

Maggie Cleaning Services
04.2011 - 10.2017

Caregiver

Matrix Home Health Care
02.2010 - 05.2018

Housekeeper

Mesilla Valley Mental Health Hospital
03.2001 - 02.2004

No Degree - High School

Secundaria Estatal #12
Margarita Williams