Heidi Jones
Minneapolis,MN
Summary
Dedicated CNA with proven expertise in quality patient management and vital signs monitoring, honed at Matrix Home Health Care Specialists. Excelled in delivering compassionate care, enhancing patient satisfaction, and promoting independence. Skilled in critical thinking and effective communication, significantly contributing to team success and patient well-being. Achieved notable improvements in infection control practices.
Overview
17
17
years of professional experience
Work History
CNA
Matrix Home Health Care Specialists
11.2007 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
Education
Home Health Aide Certification
MCTC
Minneapolis, MN01-2003
Skills
- Time management
- Quality Patient Management
- Vital signs monitoring
- Compassion and empathy
- End-of-life care
- Patient transfers
- Medication administration
- Wound care
- Problem-solving
- Multitasking and organization
- Critical thinking
- Flexibility and adaptability
- Conflict resolution
- Cultural sensitivity
- Reliable team player
- Patient care
Accomplishments
- Achieved organized home keeping through effectively helping head RN by speaking with other caregivers and making schedule for private home.
Timeline
CNA
Matrix Home Health Care Specialists
11.2007 - Current
Home Health Aide Certification
MCTC
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