Margarita (Maggie) Pages-Pin
Weston,FL
Summary
Results-driven District Manager with over 11 years of supervisory and management experience seeking a challenging role to lead a sales team, drive revenue growth, and build stronger customer relationships, levering my expertise in sales strategy, team management, and customer development to achieve exceptional results.
Overview
33
33
years of professional experience
1
1
Certification
Work History
District Manager
State of Florida/Department of Lottery
Ft. Myers And West Palm Beach District Offices, FL
08.2019 - Current
- Responsible for the organization, planning, coordination and management of the Lottery's sales program and staff activities under the designated district office
- Develop, coordinate, and manage objectives and sales goals
- Develop a District Sales Plan to ensure assigned annual sales goals are met or exceeded
- Responsible for ensuring the Lottery's contracts are followed and performed in accordance with the agreement
- Responsible to ensure information pertaining to the Florida Lottery's Responsible Gaming program and the “No Underage Play” message are dispersed daily among retailers, players, and staff
- Responsible to interpretable and minister's agency rules, policies, and procedures
- Monitor merchandising and sales of all Lottery products
- Monitor sales volumes, reviews statistical reports of district, individual data and sales trends, projections and provides periodic status reports
- Monitors inventory management
- Coordinate and conducts staff meetings
- Identify and mentor personnel who exhibit a potential and desire to move up within the organization
- Participate in weekly DM and executive conference calls
- Conduct public speaking engagements and presentations
- Oversees maintenance and condition of vehicle fleet and vehicle documentation
- Work closely with the corporate sales team in order to maximize sales among our corporate retailers
- Work with Sales Operations Manager and Field Sales Manager in developing and revising territories for sales staff
- Ensuring excellent customer service and satisfaction
- Visit retailers on a regular basis to optimize sales and service
- Ensures that promotional and point-of-sale material are properly displayed and maintained
- Work with HQ to resolve operational and personnel problems.
Field Sales Manager
State of Florida/Department of Lottery
Miami And West Palm Beach District Offices, FL
12.2014 - Current
- Assist the District Manager achieve the district’s goals by fulfilling a multi-faceted professional sales and management role within the organization
- Assisted District Manager with sales projects and district operation related matters
- Supervision of Sales Representatives by assisting and overseen the staff
- Coaching and mentoring sales representatives to improve performance
- Reviewed and updated SRs on new and current policies and procedures, sales promotions, sales techniques, and technical applications
- Involved in the hiring process of new SR’s as well as training to prepare them for their assigned territory
- Responsible for interacting with corporate retailers within the district and improve sales opportunities by building a strong partnership
- Planned, organized, managed, and coordinated work assignments to ensure sales goals were achieved
- Prepared and delivered sales and marketing presentations
- Prepare and conduct Annual Performance Appraisals.
Sales Representative
State of Florida/Department of Lottery
Miami District Office, FL
02.2001 - 12.2014
- Perform professional sales and marketing work by providing services to approved Florida Lottery retailers (corporate and independent) in the assigned territory
- Responsible for managing accounts on a two-week cycle
- Ensure retailer maintains proper inventory levels and keep and maintain current promotional POS
- Responsible for professional sales promotions, retailer recruiting, retailer training, retailer contract renewals, and public relations activities
- Responsible for sales and recruitment goals for the assigned territory are met or exceeded by using professional sales and marketing techniques to merchandise, market, and promote all products
- Make recommendations to the retailers to increase sales by providing them with monthly sales figures and make comparison to previous year
- Also ensures that receive current point of sales materials for all products, promotions and other promotional material assigned to the territory
- Continuous training and guidance to retailers and their staff to effectively promote and increase the sale of Lottery tickets
- Recruiting new and potential retail accounts within the assigned territory
- Assist new retailers with the application process, renew contract, and prepares and processes documentation on retailer’s terminations
- Explains policies and procedures to Lottery retailers, potential retailers, players and public
- Plans and participates in promotional events for retailer locations and Lottery sponsored community and special events
- Sets up and break down promotional props, display items and equipments
- Attend weekly sales meetings.
National Sales Manager
Air Aruba Airlines N.V.
Miami, FL
11.2000 - 10.1994
- Responsible for the promotion, development, and generation of revenue of the Wholesale Division
- Promoted sales and marketing programs for the division
- Followed up marketing and advertising campaigns
- Developed new sources of business
- Cold call and recruitment
- Prepared and issued contracts to wholesalers and distributed promotional sales and marketing materials
- Participation in trade shows, special events and seminars
- Projected sales and goals for travel agents participating in sales and marketing programs.
Operations Supervisor
Consolidated Bank, NA
Miami Lakes, FL
12.1991 - 09.1994
- Oversee day-to-day branch operations
- Supervise and lead team to ensure effective and efficient operations
- Training and supervision of employees
- Managing staff and monitoring performance
- Coordinated employees’ schedules and planned training programs
- Keeping up to date with daily, monthly, and quarterly administrative duties
- Maintaining and monitor compliance with regulations and operational policies
- Created reports and analyzed data
- Promote and Cross selling bank products and services
- Planning and executing branch budgets
- Conducted yearly performance evaluations
- Assisted branch manager
- Performed cold calls to open and increase new business accounts.
Education
A.A Business Administration -
Miami-Dade Community College
Skills
- Sales Strategy
- Team Management
- Customer Development
- Sales Goals
- Contract Management
- Retailer Relations
- Inventory Management
- Staff Meetings
- Mentoring
- Public Speaking
- Sales Presentations
- Customer Service
- Territory Development
- Problem Resolution
- Sales Promotions
- Marketing Techniques
- Retailer Training
- Account Management
- Promotional Events
- Cold Calling
- Recruitment
- Branch Operations
- Employee Supervision
- Training Programs
- Compliance Monitoring
- Data Analysis
- Cross Selling
- Budget Planning
- Performance Evaluations
- Business Development
- Leadership
Certification
Florida Certified Contract Manager
Florida Notary Public
Certified Massage Therapist
Courses
Supervision, Management and Leadership.
Languages
Spanish
Native/ Bilingual
Italian
Professional
Accomplishments
Secretary's Cup Award - FY 2022-2023
Finished #1 in the Highest Percent Over Goal Statewide for FY 2022-2023 and FY 2023-2024
The West Palm Beach District also achieved and surpassed over $1 billion in sales, reaching this milestone for the first time ever.
Demonstrated teamwork, innovation, achievement by performance and work products.
Timeline
District Manager
State of Florida/Department of Lottery
08.2019 - Current
Field Sales Manager
State of Florida/Department of Lottery
12.2014 - Current
Sales Representative
State of Florida/Department of Lottery
02.2001 - 12.2014
National Sales Manager
Air Aruba Airlines N.V.
11.2000 - 10.1994
Operations Supervisor
Consolidated Bank, NA
12.1991 - 09.1994
A.A Business Administration -
Miami-Dade Community College
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