Donna Tirpitz
Houston,US
Summary
Dynamic District Manager with a proven track record at Walmart, Inc., driving sales growth and operational excellence. Expert in P&L management and strategic planning, I successfully led teams to achieve top performance in customer service and inventory control, fostering a culture of engagement and accountability across multiple locations.
Overview
26
26
years of professional experience
Work History
District Manager
Ross Stores, Inc.
Houston, Texas
01.2019 - Current
- Achieved District Manager of the Zone (1/2 of the US) in 2025 for highest sales growth, exceptional customer service and lowest shrink.
- Named District Manager of the Zone (1/2 of the US) in 2024 for sales performance, customer service and profit growth.
- Assumed P&L leadership for a $80M district employing 330+, inventory control, merchandising, customer service, talent recruitment and development, and performance management.
- Led complete restructuring of store management, deployed an aggressive retraining effort, and instituted new inventory strategies to reduce shrink and drive sales volume.
- Restructured and revitalized 11 stores in Houston, addressing excessive inventory shrinkage, lagging sales, and management leadership gaps.
- Recruited and developed store managers for high-risk stores while hiring new managers to strengthen support across districts.
District Manager
TOYS “R” US
Houston, Texas
01.2015 - 01.2019
- Recognized as No. 1 district manager nationwide in 2017 for sales performance and customer service.
- Achieved No. 1 ranking in customer service nationwide and most improved district for inventory shrink.
- Led turnaround and restructuring of 13 Babies 'R' Us stores across Texas, resulting in improved operational efficiency and profitability.
- Accepted full P&L management and operational leadership responsibilities.
- Developed strategic plans that enhanced customer experience and increased sales across the district.
- Managed team performance through recruitment and training initiatives, fostering a high-performing team culture.
- Oversaw compliance with company policies and conducted regular store visits.
- Orchestrated store closings during bankruptcy upon leadership request.
District Manager
TOYS “R” US
Atlanta, Georgia
01.2008 - 01.2015
- Assumed P&L and operational leadership for ten underperforming stores in Atlanta region, addressing excessive overhead, inventory shrinkage, and customer service issues.
- Guided store managers, identified improvement areas, and ensured adherence to operational standards.
- Stabilized the district within the first six months, from a negative 10% to breakeven.
- Repositioned district for YOY revenue growth, sales volume and profitability.
- Achieved highest retention rate of store managers through college recruiting initiatives.
- American toy, clothing and baby products retailer that filed for bankruptcy in 2018
District Manager
OLD NAVY
Atlanta, Georgia
01.2006 - 01.2008
- Assumed P&L and operational leadership for 12 stores in the Atlanta market generating $200M+ annually (300+ staff).
- Led the turnaround of three underperforming stores within 120 days and positioned them to receive sales, customer service and low shrink awards.
- Led turnaround of several underperforming stores to reduce shrink and improve sales volume.
- Evaluated talent, analyzed inventory and security gaps, and implemented customer-centric selling strategies.
- Introduced fitting room controls and other inventory measures that significantly reduced inventory shrinkage.
- Replaced store managers and recruited top-performing sales teams to position district for long-term growth.
District Manager
WALMART, INC.
01.2000 - 01.2006
- Held P&L and operational leadership for eight supercenters in Mississippi and Louisiana generating $520M annually (3,200+ staff).
- Recruited and developed store managers and associates while implementing strategies that achieved sales targets, improved profitability, and enhanced customer experience.
- Named in the Top 10 (out of 300) District Managers nationwide for exemplary management leadership.
- Earned YOY awards for top sales performance, low turnover and inventory shrinkage.
- Recommended and secured management buy-in to combine bakery and deli divisions, leading to a significant cost reduction.
- Secured management buy-in to establish and staff a mobile pharmacy after Hurricane Katrina, providing essential supplies like medicine, baby formula, and diapers to affected communities.
Education
Associate of Arts - Criminal Justice
University of SW Louisiana
Lafayette, LA09-1984
Associate of Arts - Hospitality Administration And Management
Gulf Coast State College
Panama City, FL05-1982
Graduate - P&L Management, Strategic Planning & Execution, Budgeting & Forecasting
Walmart Management Development Program
Skills
- P&L Management
- Sales Management
- Multiunit Retail Management
- Retail Operations
- Sales Growth
- Loss Prevention
- Inventory Control
- Vendor Management
- Customer Service Excellence
- Merchandising & Promotion
- Marketing Planning
- Strategic Planning & Execution
- Business Planning
- Performance Management
- Performance Oversight
- Financial Management
- Budget Administration
- Budget Management
- Compliance Monitoring
- Regulatory Compliance
- Staff Management
- Staff Recruitment
- Staff Supervision
- Teambuilding
- Team Development
- Talent Development
- Talent Training
- Training and Coaching
- Employee Engagement
- Leadership Skills
- Leadership Development
- Operations Management
- Operations Oversight
- Operations Improvements
- Project Planning
- Project Funding
- Data Analysis
- Sales Strategy
- Sales Orientation
- Sales Forecasts
- Sales Reporting
- Effective Communication
- Interpersonal Communication
- Conflict Resolution
- Problem Solving
- Decision-making
- Report Preparation
- Teambuilding
- Customer Relations
- Workforce Development
- Productivity Improvements
- HR Management
- Policy Enforcement
- Internal Controls
- Financial Oversight
- District Growth Management
- District Expansion
- Budget Preparation
- Team Leadership
- Customer Service
- Sales Reporting
- Staff management
- Operational oversight
- Financial management
- District growth management
- Team building
- Workforce development
- Budgeting skills
- Budget management
- District expansion
- Project funding
Timeline
District Manager
Ross Stores, Inc.
01.2019 - Current
District Manager
TOYS “R” US
01.2015 - 01.2019
District Manager
TOYS “R” US
01.2008 - 01.2015
District Manager
OLD NAVY
01.2006 - 01.2008
District Manager
WALMART, INC.
01.2000 - 01.2006
Associate of Arts - Criminal Justice
University of SW Louisiana
Associate of Arts - Hospitality Administration And Management
Gulf Coast State College
Graduate - P&L Management, Strategic Planning & Execution, Budgeting & Forecasting
Walmart Management Development Program
Professional Development
- P&L Management
- Strategic Planning & Execution
- Budgeting & Forecasting
Leadership Strengths
- Strategic Planning & Execution
- Management & Staff Development
- P&L Management
- Multiunit Retail Management
- Customer Service Excellence
- Internal Controls
- Startup & Turnaround Leadership
- Merchandising & Promotion
- Security Culture
- Employee Engagement
- Performance Management
- Talent Training
- Vendor Management
- Safety & Regulatory Compliance
- Teambuilding
- Marketing Strategy
- Loss Prevention
- Sales Growth