Accomplished Field Supervisor with a proven track record at A #1 Air Inc., enhancing operational efficiency and client satisfaction through expert problem-solving and effective communication. Skilled in HVAC technicalities and team leadership, I've significantly improved project delivery and performance standards, demonstrating both technical expertise and exceptional interpersonal abilities ensuring compliance and excellence in every task.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Field Supervisor
A #1 Air Inc.
10.2017 - Current
Used critical thinking to break down problems, evaluate solutions and make decisions.
Ensured quality control through meticulous inspections of job sites, identifying areas for improvement and implementing corrective actions.
Boosted client satisfaction rates by maintaining open communication channels and addressing concerns promptly.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Demonstrated strong organizational and time management skills while managing multiple projects.
Met with customers to resolve issues and build productive relationships.
Kept teams on task to complete milestones on time.
Developed strong rapport with clients through excellent customer service skills and attention to detail on projects.
Collaborated closely with other Field Supervisors to share knowledge, expertise, and best practices in order to optimize overall performance.
HVAC Lead Installer
Milestone Electric & Air
02.2013 - 10.2017
Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
Analyzed blueprints and manufacturers' design specifications to determine HVAC equipment configuration and complete proper installation.
Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
Optimized performance by balancing systems and calibrating controls.
Maintained environmental conditions by rebuilding and replacing faulty components.
Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
Troubleshot complex HVAC issues using advanced diagnostic equipment and tools, identifying root causes quickly and accurately to minimize system downtime.
Ensured top-quality installations by adhering to local building codes, manufacturer specifications, and industry best practices.
HVAC Installer
ARS Rescue Rooter Residential Services
07.2010 - 08.2012
Delivered customized heating and cooling solutions to meet unique client needs, improving comfort levels.
Ensured compliance with safety standards in all installation and maintenance tasks, promoting safe working environment.
Conducted detailed diagnostics to identify and fix complex HVAC system faults, improving operational reliability.
Adapted installation techniques according to specific building layouts or restrictions while meeting code compliance requirements.
Managed inventory levels of tools and parts, ensuring technicians had access to necessary resources for successful job completion without delay.
Participated in team meetings to discuss project progress, challenges encountered, and strategies for overcoming any obstacles.
Customized ductwork designs for optimal airflow distribution while maintaining energy-efficient operation standards within client spaces.
Education
High School Diploma -
Dallas Can Academy
Dallas, TX
06-2009
Skills
Complex Problem-Solving
Verbal and written communication
Managing Operations and Efficiency
Team Leadership and Staff Management
Customer Relationship Management (CRM)
Performance Evaluations
Certified HVAC Technician
Troubleshooting expertise and Strategic Planning
Negotiation and Conflict Resolution
Hiring and Training
Hand and Power Tool Operation
Accomplishments
President Club Great Achievement award at milestone 2014, 2015 and 2016.