Hard working, organized and dependable candidate who is a fast learner and is able to adapt and overcome new things with ease. A list follower and is always willing to add more responsibilities as needed in order to complete tasks and goals.
Hi, I’m
Margaux Jackson
Clive,IA
Summary
Overview
10
years of professional experience
Work History
Barr Nunn TransportationGranger, IA
Overnight Dispatch
02.2018 - Current
Job overview
- Maintained updated and detailed records of calls in physical and electronic database.
- Directed dispatching, routing and tracking of 450+ fleet trucks.
- Any and all customer communications regarding all freight.
- Routing and mileage monitoring to insure timely deliveries.
- Maintenance issues in route were resolved with arranging service.
- Driver relations being a key factor in insuring safe and on time delivery of freight.
- Helping drivers manage clocks according to DOT guidelines.
- Effectively tracking and tracing freight that is on the move.
- Planning run routes for drivers based on priority of freight and hours of service available.
100th Street Corner CafeUrbandale, IA
Server
10.2014 - Current
Job overview
- Assisted diners with obtaining food serving table as needed.
- Took food orders and relayed orders to kitchens or serving counters
- Assigned patrons to tables suitable for their needs and according to rotation.
- Cleaned and organized eating, service, and kitchen areas
- Guided guests through menus while demonstrating thorough knowledge of food, beverages and ingredients.
- Delivered quality service by providing a warm and welcoming environment.
- Quickly set up and cleared tables and stocked all service stations.
- Maintained clean dining room, lobby and service areas at all times.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and coffee
Des Moines Golf and Country ClubWest Des Moine, IA
Bar Tender
06.2017 - 03.2018
Job overview
- Providing quality fine dining experiences for all members, and ensuring all members are well taken care of and going above and beyond all member needs.
- Documenting all drinks and meals provided and charging them to correct accounts.
- Stocking, taking inventory, cleaning, sanitizing, organizing all bars in on property.
- Taking orders, for drinks and meals, making sure orders are correct, and inputting them into the point of sale system.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings
Willis Auto CampusClive, IA
Cadillac Service Concierge
04.2016 - 02.2017
Job overview
- Assisting service customers
- Ensuring guests have the ultimate service experience
- Anything that needed to be done to keep customers satisfied with their vehicles and their overall service
- Basic troubleshooting of issues with cars of all types
- Extensive use of programs TSD Loaner and ERA Ignite
- Maintained a clean service drive
- Worked as a part of a team to efficiently run a successful service department
- Worked closely with guests, some VIP or celebrity, with high degree of respect for privacy.
515 Decorative Concrete SupplyDes Moines, IA
Office Manager
05.2015 - 03.2016
Job overview
- Maintained productive relationships with vendors.
- Procured materials for special projects.
- Created purchase orders.
- Managed office supplies, vendors, organization and upkeep.
- Directed guests and routed deliveries and courier services.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Maintained clean reception area, including lounge and associated areas.
- Oversaw inventory and supply purchases.
- Processed accounts receivable and accounts payable.
- Performed accounts receivable duties including invoicing, researching charge backs, discrepancies and reconciliations.
Willis Auto CampusClive, IA
Sales Assistant
04.2013 - 05.2015
Job overview
- Identified and qualified customer needs, developed sales strategies.
- Built strong client relationships and provided high value-adding services.
- Maintained and organized a customer database of over 600 clients.
- Suggested accessories and complementary purchases.
- Maintained adherence to all company protocols.
- Prioritized and accomplished wide range of tasks each shift.
- Prepared outgoing deliveries.
- Wrote sales slips and sales contracts.
- Greeted customers in a timely fashion while quickly determining their needs.
- Responded to customer questions and requests in a prompt and efficient manner.
- Engaged with customers in a sincere and friendly manner.
- Built relationships with customers to increase likelihood of repeat business.
Education
West Des Moines Valley High SchoolWest Des Moines, IA
High School Diploma
2010
University Overview
Skills
- Quick problem solver
- Thrives in fast-paced environment
- Committed team player
- Courteous, professional demeanor
- High energy
- Flexible schedule capability
- Guest relations professional
- Customer Service
- Microsoft Office Proficiency
- Time Management
- Excellent Communication Skills
- Multiple Tasks
- Fast Learn
Timeline
Overnight Dispatch
Barr Nunn Transportation
02.2018 - Current
Bar Tender
Des Moines Golf and Country Club
06.2017 - 03.2018
Cadillac Service Concierge
Willis Auto Campus
04.2016 - 02.2017
Office Manager
515 Decorative Concrete Supply
05.2015 - 03.2016
Server
100th Street Corner Cafe
10.2014 - Current
Sales Assistant
Willis Auto Campus
04.2013 - 05.2015
West Des Moines Valley High School
High School Diploma
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