Rachel Cooper CPB, CPC-A
Commerce City,CO
Summary
Ambitious and driven individual ready and willing to work hard and learn from professionals. I have recently passed and received certifications in Medical Billing (CPB & CPC-A) and I am excited about starting a new career.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dependable Dispatcher promoting valuable communication and tracking skills. Looking for a new role.
Overview
21
21
years of professional experience
Work History
Overnight Dispatch
White lines systems llc
Aurora, CO
08.2021 - 09.2022
- Responded to incoming customer inquiries regarding order status and delivery dates.
- Monitored shipment progress using GPS systems to ensure on-time arrivals at designated destinations.
- Generated regular reports summarizing dispatch activity including number of orders processed per day, week, month.
Manager
Ajoya
Louisville, CO
01.2017 - 08.2021
- Monitored staff performance and provided feedback to ensure quality customer service.
- Ensured compliance with safety regulations, company policies, and procedures.
- Trained new employees on job duties and company policies.
- Resolved customer complaints
- Conducted regular team meetings to discuss operational issues.
Claims Processor
Cigna
Bourbonnais, IL
01.2007 - 08.2008
- Processed a high volume of incoming claims in accordance with established policies and procedures.
Medical Biller /Accounts Receivable Clerk
ENT Surgical (Dr. Kenneth Johnston)
Kankakee, IL
05.2001 - 01.2007
- Reviewed patient insurance information to ensure accuracy and completeness of claims submission.
- Compiled and processed data for billing purposes utilizing billing software programs.
- Performed daily reconciliation of accounts receivable with payment postings on the computer system.
- Performed follow up activities on unpaid claims with insurance companies or other third party payers by phone or written correspondence.
Education
Medical Billing And Coding
AAPC
Online04-2024
Diploma
Herscher High School
Herscher, IL05.1990
Skills
- Customer Service
- Accounts receivable
- Data Entry
- Claims Processing
- Positive Attitude
- Punctual and Reliable
- Energetic and Enthusiastic
Timeline
Overnight Dispatch
White lines systems llc
08.2021 - 09.2022
Manager
Ajoya
01.2017 - 08.2021
Claims Processor
Cigna
01.2007 - 08.2008
Medical Biller /Accounts Receivable Clerk
ENT Surgical (Dr. Kenneth Johnston)
05.2001 - 01.2007
Medical Billing And Coding
AAPC
Diploma
Herscher High School
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